Client upgrade/installation problem
|Reported by:||Paul Odom||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:||7|
I had client version FileZilla_3.4.0_win32 installed on my Windows 7 64bit computer and it was functioning properly. When I went to run it the upgrade screen for FileZilla_18.104.22.168_win32 came up and I proceeded to do the upgrade. When the upgrade install was completed FileZilla would not run. When I tried to run it from the start menu it told me that I could not access the program. The same thing happened from start window when I tried to uninstall the upgrade. I checked permissions changed them to Full Control and then went to the Control Panel and uninstalled the upgrade and then re-installed the 3.4.0 version. Its not working now either. Can you offer some suggestions as to what the problem might be. Note: I made this a ticket because the upgrade failed with an originally working version. My machine originally had Vista and was upgraded to Windows 7. I believe that I did upgrade Filezilla after the conversion of the operating systems.