Opened 10 years ago

Closed 9 years ago

#7162 closed Bug report (outdated)

FileZilla 3.3.5.1 Error: Could not connect to server

Reported by: Jim Fisher Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc: gentlemanjimf@…
Component version: Operating system type: Windows
Operating system version: Windows 7 (64-bit)

Description

I just downloaded the update to this version last night to my Desktop Computer (Windows 7 64-bit) and to my laptop (Windows XP Build 2600, Service Pack 3) computers. On BOTH computers, I am now getting a message that says "Error: Could not connect to server" message, no matter what I try to do.
I called my Site Host (GoDaddy) and they tried guiding me through, noting that it connected just fine on their side. We tried shutting off my firewalls and various other efforts on their side, to see if they could help me make it work. They finally discovered that it was a problem with the FileZilla program, but that they did not have the updated version in their system to try and see if this problem could be resolved anymore from their side.
They then directed for me to contact your company in order to see if this problem could be fixed.
Please help me with this right away, as I need to upload dire updates to my company website and cannot do so using the new FileZilla, which was uploaded. This is an EXTREMELY URGENT situation.
Thank you very much...
Jim

Change History (2)

comment:1 by Alexander Schuch, 9 years ago

Priority: highnormal
Status: newmoreinfo

Please read http://wiki.filezilla-project.org/Network_Configuration#Setting_up_FileZilla_Client carefully. Once you did please run the network configuration wizard.

Do you still have the problem afterwards with a current version of FileZilla?

comment:2 by Alexander Schuch, 9 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

Note: See TracTickets for help on using tickets.