Opened 14 years ago
Closed 12 years ago
#6198 closed Bug report (outdated)
Locked out of directory
| Reported by: | Richard Keys | Owned by: | |
|---|---|---|---|
| Priority: | low | Component: | FileZilla Client |
| Keywords: | serv-u, servu, timeout, pasv | Cc: | xaminmo@… |
| Component version: | Operating system type: | Windows | |
| Operating system version: | XP sp3 |
Description
Certain directories on remote server appear to be locked (see attached log). Opened a ticket at the remote server and they forwarded it to FTP Voyager (the FTP server that they use). FTP Voyager people insisted that I purchase their client. Their client has no problem accessing the "locked" directories. By the way, the same directories are "locked" when using the FTP Commander client.
Attachments (1)
Change History (3)
by , 14 years ago
| Attachment: | filezilla_log.txt added |
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comment:1 by , 12 years ago
| Cc: | added |
|---|---|
| Keywords: | serv-u servu timeout pasv added |
| Status: | new → moreinfo |
Have you tried disabling PASV transfers?
Do you have problems sending files to other FTP servers outside of your network?
If this problem happens with FTP Commander AND FileZilla Client, would it not be a server side issue?
Their FTP server is "Serv-U" and Serv-U's own documentation says the #1 cause of timeout issues is network configuration problems at the server's gateway.
http://www.rhinosoft.com/KnowledgeBase/kbarticle.asp?RefNo=1102&prod=rs
They also provide a link to a 30-day trial copy of Voyager. If that fails, it proves it's their network config. If that works, can you post a trace of the working connection here?
comment:2 by , 12 years ago
| Resolution: | → outdated |
|---|---|
| Status: | moreinfo → closed |
No reply for more than 28 days.
FileZilla log file