Opened 10 years ago

Closed 9 years ago

#6198 closed Bug report (outdated)

Locked out of directory

Reported by: Richard Keys Owned by:
Priority: low Component: FileZilla Client
Keywords: serv-u, servu, timeout, pasv Cc: xaminmo@…
Component version: Operating system type: Windows
Operating system version: XP sp3

Description

Certain directories on remote server appear to be locked (see attached log). Opened a ticket at the remote server and they forwarded it to FTP Voyager (the FTP server that they use). FTP Voyager people insisted that I purchase their client. Their client has no problem accessing the "locked" directories. By the way, the same directories are "locked" when using the FTP Commander client.

Attachments (1)

filezilla_log.txt (13.6 KB ) - added by Richard Keys 10 years ago.
FileZilla log file

Download all attachments as: .zip

Change History (3)

by Richard Keys, 10 years ago

Attachment: filezilla_log.txt added

FileZilla log file

comment:1 by Josh Davis, 9 years ago

Cc: xaminmo@… added
Keywords: serv-u servu timeout pasv added
Status: newmoreinfo

Have you tried disabling PASV transfers?

Do you have problems sending files to other FTP servers outside of your network?

If this problem happens with FTP Commander AND FileZilla Client, would it not be a server side issue?

Their FTP server is "Serv-U" and Serv-U's own documentation says the #1 cause of timeout issues is network configuration problems at the server's gateway.

http://www.rhinosoft.com/KnowledgeBase/kbarticle.asp?RefNo=1102&prod=rs

They also provide a link to a 30-day trial copy of Voyager. If that fails, it proves it's their network config. If that works, can you post a trace of the working connection here?

comment:2 by Alexander Schuch, 9 years ago

Resolution: outdated
Status: moreinfoclosed

No reply for more than 28 days.

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