Opened 12 years ago

Closed 8 years ago

#4522 closed Bug report (rejected)

can't connect to server

Reported by: kate Owned by:
Priority: normal Component: FileZilla Client
Keywords: connection problem Cc:
Component version: Operating system type: Windows
Operating system version: xp

Description

I have just downloaded filezilla version3.2.4.1 and have entered all my details but when I press connect I get the following message:
connecting to 213.171.218.174:21
connection timed out
could not connect to server
I read the notes on your website and searched through previous questions which talk about incorrect ip addresses so I have checked that info . Also have checked that my firewall is set to allow filezilla access and that is set OK.
Please can you advise me what to try next?

Change History (1)

comment:1 by Alexander Schuch, 8 years ago

Resolution: rejected
Status: newclosed

This is not a bug with FileZilla.

Check if you can "ping" the given IP address. Double check with the server administrator that you got the correct IP address.

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