Opened 16 years ago
Closed 12 years ago
#4522 closed Bug report (rejected)
can't connect to server
| Reported by: | kate | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | connection problem | Cc: | |
| Component version: | Operating system type: | Windows | |
| Operating system version: | xp |
Description
I have just downloaded filezilla version3.2.4.1 and have entered all my details but when I press connect I get the following message:
connecting to 213.171.218.174:21
connection timed out
could not connect to server
I read the notes on your website and searched through previous questions which talk about incorrect ip addresses so I have checked that info . Also have checked that my firewall is set to allow filezilla access and that is set OK.
Please can you advise me what to try next?
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This is not a bug with FileZilla.
Check if you can "ping" the given IP address. Double check with the server administrator that you got the correct IP address.