Opened 11 years ago

Closed 11 years ago

#4379 closed Bug report (rejected)

Expected another server reply(15) : 550 can't access file.

Reported by: commis@globetrotter.net Owned by:
Priority: normal Component: FileZilla Server
Keywords: can't access file Cc:
Component version: Operating system type: Windows
Operating system version: Windows XP Pro

Description

I setup a FTP backup which I admit is very big (approx 25 GB), everything work fine except for 1 file. I run the backup every night and every night this file does not get saved and I get the following message. Expected another server reply(15) : 550 can't access file.
I have tried many things: renaming the file, changing the folder source and destination, creating a backup job specifically for that file, and also trying different times of day, but I always get the same error.
Here are details of the setup: both computers are running Windows XP Pro, I am using the latest Filezilla server version 0.9.31, the file is of type .zip,

Attachments (1)

Filezilla server.txt (6.9 KB) - added by commis@globetrotter.net 11 years ago.

Download all attachments as: .zip

Change History (6)

comment:1 Changed 11 years ago by Tim Kosse

Status: newmoreinfo

Please attach some transfer logs.

Changed 11 years ago by commis@globetrotter.net

Attachment: Filezilla server.txt added

comment:2 Changed 11 years ago by commis@globetrotter.net

Status: moreinfonew

comment:3 Changed 11 years ago by Tim Kosse

Resolution: worksforme
Status: newclosed

This happens if the file is opened by some other program or if the account the service runs under (SYSTEM) does not have permissions to access the file.

comment:4 Changed 11 years ago by commis@globetrotter.net

Resolution: worksforme
Status: closedreopened

I can assure you that the file is not being used. the computer is a dedicated FTP server and is not used by anyone else or any other software. Why would it always be that file out of 40000 files and why every night.

comment:5 Changed 11 years ago by Tim Kosse

Resolution: rejected
Status: reopenedclosed

Always the same file? Certainly not a problem with FileZilla Server, it's filename agnostic, it treats all files the same way, regardless of filename.

Check your filesystem for errors, uninstall all other third party programs.

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