Multi-level directories and files upload problem

[AcidSlide]

I have been uploading files which has more than 7,400+ files and 2,200+ directories for the past 2 days to our web hosting. I have tried the upload a dozen of times every time clearing the files again on the server to make sure that it will re-upload everything.

The problem encountered is after checking the files, there are a lot of missing files on the server especially if its in the 2nd or 3rd level directory although files on lower directories are complete (well it looks like its complete).

After a couple of re-tries (deleting and re-uploading the files), I checked the list of "Successful Transfer" and the missing files was not in the list. Note, there are no failed transfers.

After this, I re-queued the files by dragging the files again to the Queue list. Making sure the files that I noticed are missing is in the queue list. This time, I didn't delete the files in the server but selected the "Skip" option for the existing files.

It was able to upload some of the missing files, but after running the web application there are still lots of missing files.

This is getting tiring. Its not possible to check every 7,400+ files to see if they are all uploaded. Just checking them will take days which will hamper our productivity. Actually it already hampered our development and productivity since I have been trying to upload our web app since yesterday.

I know this was working prior to updating to the current version (3.2.2.1)

OS is Windows XP with SP3

[Tim Kosse]

Do you have any filters enabled?

[AcidSlide]

Nope.. there are no filters enabled.

We have tried uploading a couple of times the same set of files (not deleting the uploaded files but enabled "Skip" for existing files) but there are still missing files. But we did notice that everytime we redo the upload, it adds some of the missing files. It took around 5 or 6 times to re-upload before we gave up. Again noticing that every retry, the number of files on the server increased.

I personally think there is a recusive problem on the subdirectories.

[AcidSlide]

I meant recursive problem.. sorry for the typo

[Tim Kosse]

Any files showing up under Failed Transfers in the queue?

[AcidSlide]

Nope, there are no failed transfers in the queue. Unless they are really failed transfers but not showing in the list. We are unable to check all the files in the "Successful Transfers" due to amount of files to check (7,400++ files).

[Tim Kosse]

Please try this:

• Add files to queue but do not start transfer
• Note the number of files added
• Empty the queue

Retry the above steps several times. Is there any fluctuation in the number of files added to the queue?

[AcidSlide]

Ok i'll try this.. before doing the update...

[AcidSlide]

Tried it and after adding and removing the files in the queue about 10 times, its always 7441 files.

Now when I try to check the files using windows explorer (right-click then properties), it shows that the total files are 7412 and with 2556 folders.

[Tim Kosse]

Enable logging to file and transfer all the files. Search the logfile for "Error:", I can guarantee that there are some.

[Alexander Schuch]

No reply for more than 28 days.