Opened 11 years ago

Closed 11 years ago

#3932 closed Bug report (outdated)

Unable to Use 'Desktop' for Installation

Reported by: Jason Owned by:
Priority: normal Component: FileZilla Client
Keywords: install, desktop, desktop icon Cc:
Component version: Operating system type: Windows
Operating system version: XP SP 2

Description

I'm on a Windows XP SP 2 Intel Pentium 4 2 ghz.
I'm using FileZilla version 3.1.2 and attempting to upgrade to 3.1.5.
The same problem occurred while attempting to upgrade to 3.1.2.

When I attempted to upgrade to 3.1.2 and now 3.1.5 the client is freezing and the installation does not complete. At the point during the install when it asks where I want to save the installation file, I choose my desktop. When I do this, it places the beginnings of the file on the desktop but the installation fails. As I attempt to delete that incomplete installation file, windows tells me that the file is in use:


Error Deleting File or Folder


Cannot delete FileZilla_3.1.5_win32-setup: It is being used by another person or program.

Close any programs that might be using the file and try again.


OK


I've rebooted several times and still receive this message.

I was able to successfully install 3.1.2 if I used the 'My Documents' folder instead of the 'Desktop'. However, the incomplete installation files for 3.1.2 remains on my desktop.

Attachments (4)

desktop screenshot.png (12.1 KB) - added by Jason 11 years ago.
Screenshot of existing incomplete installation files
stopped installation screen.png (57.0 KB) - added by Jason 11 years ago.
Stopped installation process while window is active
stopped installation screen 2.png (39.1 KB) - added by Jason 11 years ago.
Stopped installation process while window is inactive
attempted deletion error message.png (8.9 KB) - added by Jason 11 years ago.
Error message displayed while attempting to delete incomplete installation file

Download all attachments as: .zip

Change History (5)

Changed 11 years ago by Jason

Attachment: desktop screenshot.png added

Screenshot of existing incomplete installation files

Changed 11 years ago by Jason

Stopped installation process while window is active

Changed 11 years ago by Jason

Stopped installation process while window is inactive

Changed 11 years ago by Jason

Error message displayed while attempting to delete incomplete installation file

comment:1 Changed 11 years ago by Tim Kosse

Resolution: outdated
Status: newclosed

The upgrade problems have been fixed since.

As for the locked files even after a reboot, it means something else on the system is keeping it open, it's not a bug with FileZilla.

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