Opened 12 hours ago

Closed 12 hours ago

Last modified 10 hours ago

#13203 closed Bug report (worksforme)

Cannot connect to iDrive e2

Reported by: John Grygorcewicz Owned by:
Priority: low Component: FileZilla Client
Keywords: Cc: John Grygorcewicz
Component version: 3.68.1 Operating system type: Windows
Operating system version: Windows 11 Vers 10.0.26100 Build 26100

Description

It appears that Filezilla Pro does not recognize the URL that I put in for the host being iDrive and uses a default AWS URL. This generates the following error

Command: GET / HTTP/1.1
Command: Authorization: *
Command: Connection: keep-alive
Command: Host: s3.dualstack.us-east-1.amazonaws.com
Command: Keep-Alive: 300
Command: User-Agent: FileZilla/3.68.1
Command: x-amz-content-sha256: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Command: x-amz-date: 20250109T075005Z
Response: HTTP/1.1 403 Forbidden
Response: x-amz-request-id: 1BZ83RWN113VVV5J
Response: x-amz-id-2: cWZyjdd678toLXwgQvI+9iIQ7zQGh420ZUARqTMUr41/L3XwJI+UBvoACUL5tijwa3op8GlaeyY=
Response: Content-Type: application/xml
Response: Transfer-Encoding: chunked
Response: Date: Thu, 09 Jan 2025 07:50:05 GMT
Response: Server: AmazonS3
Error: InvalidAccessKeyId: The AWS Access Key Id you provided does not exist in our records.
Error: Failed to retrieve directory listing

Change History (2)

comment:1 by Tim Kosse, 12 hours ago

Priority: blockerlow
Resolution: worksforme
Status: newclosed

To use a custom third-party S3-compatible provider you need to configure it on the S3 providers page in the settings dialog.

in reply to:  1 comment:2 by John Grygorcewicz, 10 hours ago

Replying to Tim Kosse:

To use a custom third-party S3-compatible provider you need to configure it on the S3 providers page in the settings dialog.

There was an issue also in the access to notepad.exe as the changes to the providers were not being saved. Once I fixed that and added the provider as you said it worked.

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