Opened 5 months ago

Closed 5 months ago

#12910 closed Other (rejected)

Cannot connect to Filezilla server

Reported by: David Lefrancois Owned by:
Priority: blocker Component: FileZilla Client
Keywords: Cc:
Component version: FileZilla Operating system type: Windows
Operating system version: Windows 10


Since last week, one of my customer cannot connect to FileZilla server. Keep in mind that it was working before.

One of her colleague is able to connect to the server on the same network and I can connect with her account on another network.

In the window, it says:
502 - Auth command is not supported.
502 - Please contact your network administrator to enable FTPS service

What cause this issue?

Attachments (1)

FileZilla_Error.png (36.3 KB ) - added by David Lefrancois 5 months ago.

Download all attachments as: .zip

Change History (2)

by David Lefrancois, 5 months ago

Attachment: FileZilla_Error.png added

comment:1 by Tim Kosse, 5 months ago

Resolution: rejected
Status: newclosed

That error message is not from FileZilla Server. There is a malicious firewall or some other malware sitting somewhere between the client and the server that is injecting fake replies.

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