Opened 8 weeks ago
Closed 8 weeks ago
Last modified 8 weeks ago
#12859 closed Other (worksforme)
New Version Could Not Be Downloaded
|Reported by:||Lisa Weathers||Owned by:|
|Component version:||3.60.2||Operating system type:||Windows|
|Operating system version:||Windows 10 Pro with Intel Core i7|
When I open FileZilla and it attempts to automatically download the new version, 3.62.2, I get the following messages:
The new version could not be downloaded, please retry later.
Parsing 13819 bytes of version information.
Found new nightly 2023-01-26
Found new release 3.62.2
Resolving address of dl4.cdn.filezilla-project.org
Connecting to 18.104.22.168:443...
Connection timed out after 20 seconds of inactivity
File transfer failed
Change History (4)
comment:1 by , 8 weeks ago
|Status:||new → closed|
comment:2 by , 8 weeks ago
In talking to our firewall folks, they said the IP (Connecting to 22.214.171.124:443) is out of Finland, so that's why it's being blocked. Did the IP for updates change recently? This error only started with this most recent update.
comment:3 by , 8 weeks ago
they said the IP (Connecting to 126.96.36.199:443) is out of Finland
Definitely not, the datacenter for that address is _in_ Finland. This very mirror has been up for over 4 years now.
comment:4 by , 8 weeks ago
Ok, then the firewall folks on our end may have made a new change. Thanks for your help and clarification!
Make sure FileZilla is not being blocked by a firewall.