Opened 15 months ago

Closed 15 months ago

Last modified 15 months ago

#12859 closed Other (worksforme)

New Version Could Not Be Downloaded

Reported by: Lisa Weathers Owned by:
Priority: normal Component: Other
Keywords: Cc:
Component version: 3.60.2 Operating system type: Windows
Operating system version: Windows 10 Pro with Intel Core i7

Description

When I open FileZilla and it attempts to automatically download the new version, 3.62.2, I get the following messages:

The new version could not be downloaded, please retry later.
Parsing 13819 bytes of version information.
Found new nightly 2023-01-26
Found new release 3.62.2
Downloading /FileZilla_3.62.2_win64-setup.exe
Resolving address of dl4.cdn.filezilla-project.org
Connecting to 95.216.163.111:443...
Connection timed out after 20 seconds of inactivity
File transfer failed

Change History (4)

comment:1 by Tim Kosse, 15 months ago

Resolution: worksforme
Status: newclosed

Make sure FileZilla is not being blocked by a firewall.

comment:2 by Lisa Weathers, 15 months ago

In talking to our firewall folks, they said the IP (Connecting to 95.216.163.111:443) is out of Finland, so that's why it's being blocked. Did the IP for updates change recently? This error only started with this most recent update.

comment:3 by Tim Kosse, 15 months ago

they said the IP (Connecting to 95.216.163.111:443) is out of Finland

Definitely not, the datacenter for that address is _in_ Finland. This very mirror has been up for over 4 years now.

comment:4 by Lisa Weathers, 15 months ago

Ok, then the firewall folks on our end may have made a new change. Thanks for your help and clarification!

Note: See TracTickets for help on using tickets.