Opened 8 weeks ago

Closed 8 weeks ago

Last modified 8 weeks ago

#12859 closed Other (worksforme)

New Version Could Not Be Downloaded

Reported by: Lisa Weathers Owned by:
Priority: normal Component: Other
Keywords: Cc:
Component version: 3.60.2 Operating system type: Windows
Operating system version: Windows 10 Pro with Intel Core i7


When I open FileZilla and it attempts to automatically download the new version, 3.62.2, I get the following messages:

The new version could not be downloaded, please retry later.
Parsing 13819 bytes of version information.
Found new nightly 2023-01-26
Found new release 3.62.2
Downloading /FileZilla_3.62.2_win64-setup.exe
Resolving address of
Connecting to
Connection timed out after 20 seconds of inactivity
File transfer failed

Change History (4)

comment:1 by Tim Kosse, 8 weeks ago

Resolution: worksforme
Status: newclosed

Make sure FileZilla is not being blocked by a firewall.

comment:2 by Lisa Weathers, 8 weeks ago

In talking to our firewall folks, they said the IP (Connecting to is out of Finland, so that's why it's being blocked. Did the IP for updates change recently? This error only started with this most recent update.

comment:3 by Tim Kosse, 8 weeks ago

they said the IP (Connecting to is out of Finland

Definitely not, the datacenter for that address is _in_ Finland. This very mirror has been up for over 4 years now.

comment:4 by Lisa Weathers, 8 weeks ago

Ok, then the firewall folks on our end may have made a new change. Thanks for your help and clarification!

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