#12859 closed Other (worksforme)
New Version Could Not Be Downloaded
| Reported by: | Lisa Weathers | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | Other |
| Keywords: | Cc: | ||
| Component version: | 3.60.2 | Operating system type: | Windows |
| Operating system version: | Windows 10 Pro with Intel Core i7 |
Description
When I open FileZilla and it attempts to automatically download the new version, 3.62.2, I get the following messages:
The new version could not be downloaded, please retry later.
Parsing 13819 bytes of version information.
Found new nightly 2023-01-26
Found new release 3.62.2
Downloading /FileZilla_3.62.2_win64-setup.exe
Resolving address of dl4.cdn.filezilla-project.org
Connecting to 95.216.163.111:443...
Connection timed out after 20 seconds of inactivity
File transfer failed
Change History (4)
comment:1 by , 23 months ago
| Resolution: | → worksforme |
|---|---|
| Status: | new → closed |
comment:2 by , 23 months ago
In talking to our firewall folks, they said the IP (Connecting to 95.216.163.111:443) is out of Finland, so that's why it's being blocked. Did the IP for updates change recently? This error only started with this most recent update.
comment:3 by , 23 months ago
they said the IP (Connecting to 95.216.163.111:443) is out of Finland
Definitely not, the datacenter for that address is _in_ Finland. This very mirror has been up for over 4 years now.
comment:4 by , 23 months ago
Ok, then the firewall folks on our end may have made a new change. Thanks for your help and clarification!
Make sure FileZilla is not being blocked by a firewall.