Opened 7 months ago

Closed 6 months ago

#12716 closed Other (rejected)

could not connect to server

Reported by: Adelino FIlho Owned by:
Priority: normal Component: FileZilla Server
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version:

Description

Good morning
I am following all details from a Filezilla pdf to connect.
protocol SFTP
na-sftp.elekta.com
after my windows ID and password
But I am receiving a message authentication failed
critical error could not connect to server
Can I have some help please

Attachments (1)

filez1.png (66.9 KB ) - added by Adelino FIlho 7 months ago.

Download all attachments as: .zip

Change History (2)

by Adelino FIlho, 7 months ago

Attachment: filez1.png added

comment:1 by Tim Kosse, 6 months ago

Resolution: rejected
Status: newclosed

Please double-check your login credentials. Watch out for character case and leading/trailing whitespace. Contact your server administrator or server hosting provider for further assistance if the issue persists.

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