Opened 8 months ago

Last modified 8 months ago

#12698 new Bug report

FileZilla Pro fails on start

Reported by: Alex Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: OS X
Operating system version: Mac OS 12.3.1

Description

Problem details copied from Mac OS automatic reporting system:


Translated Report (Full Report Below)


Incident Identifier: 2F23778D-FD8F-40DB-9E6D-E13C0FDD3908
CrashReporter Key: 80EAB0EE-55AC-45FA-0039-1D0AE3B17B74
Hardware Model: MacBookPro18,2
Process: filezilla [81376]
Path: /Applications/FileZilla Pro.app/Contents/MacOS/filezilla
Identifier: org.filezilla-project.filezilla.sandbox
Version: 3.59.0 (3.59.0)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.filezilla-project.filezilla.sandbox [75056]

Date/Time: 2022-04-15 14:31:52.7444 +0200
Launch Time: 2022-04-15 14:31:52.7292 +0200
OS Version: macOS 12.3.1 (21E258)
Release Type: User
Report Version: 104

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00007ff7ffe6d9c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [81376]

Triggered by Thread: 0

Application Specific Information:
rosetta error: /var/db/oah/279293133324288_279293133324288/941d88b9390edd2d635eea926ba3108843df4ea63af2c9e58467a75b3ba12c4f/filezilla.aot: attachment of code signature supplement failed: 1

Thread 0 Crashed:
0 runtime 0x7ff7ffe6d9c8 0x7ff7ffe50000 + 121288
1 runtime 0x7ff7ffe6da10 0x7ff7ffe50000 + 121360
2 runtime 0x7ff7ffe6426c 0x7ff7ffe50000 + 82540
3 runtime 0x7ff7ffe6534c 0x7ff7ffe50000 + 86860
4 runtime 0x7ff7ffe64ac4 0x7ff7ffe50000 + 84676
5 runtime 0x7ff7ffe53b40 0x7ff7ffe50000 + 15168
6 ??? 0x3 ???

Thread 0 crashed with ARM Thread State (64-bit):

x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000458ae0
x8: 0x00007ff7ffe8b000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x00007ff7ffe8b938

x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x000001b900000100 x15: 0x00007ff7ffe73828
x16: 0xffffffffffffffe1 x17: 0x00007ff7ffe7c6ee x18: 0x000000030d51e06b x19: 0x00007ff7ffe812e1
x20: 0x000000030d51e720 x21: 0x0000000104b7e000 x22: 0x0000000000000004 x23: 0x0000000104b7e000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x000000030d51db80 x27: 0x0000000204da11c0
x28: 0x000000030d526950 fp: 0x000000030d51c980 lr: 0x00007ff7ffe6d9c0

sp: 0x000000030d51c960 pc: 0x00007ff7ffe6d9c8 cpsr: 0x60001000

far: 0x000000030d51c998 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:

0x7ff7ffe50000 - 0x7ff7ffe7ffff runtime (*) <24497be3-a1b4-360a-b90e-cde9ce78a93b> /usr/libexec/rosetta/runtime

0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed

EOF


Full Report


{"app_name":"filezilla","timestamp":"2022-04-15 14:31:52.00 +0200","app_version":"3.59.0","slice_uuid":"14f6c892-9b0e-342b-92d3-12dcb2e758af","adam_id":"1298486723","build_version":"3.59.0","platform":0,"bundleID":"org.filezilla-project.filezilla.sandbox","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.3.1 (21E258)","incident_id":"2F23778D-FD8F-40DB-9E6D-E13C0FDD3908","name":"filezilla"}
{

"uptime" : 750000,
"procLaunch" : "2022-04-15 14:31:52.7292 +0200",
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,2",
"procStartAbsTime" : 18219607574055,
"coalitionID" : 75056,
"osVersion" : {

"train" : "macOS 12.3.1",
"build" : "21E258",
"releaseType" : "User"

},
"captureTime" : "2022-04-15 14:31:52.7444 +0200",
"incident" : "2F23778D-FD8F-40DB-9E6D-E13C0FDD3908",
"bug_type" : "309",
"pid" : 81376,
"procExitAbsTime" : 18219607832076,
"translated" : true,
"cpuType" : "X86-64",
"procName" : "filezilla",
"procPath" : "\/Applications\/FileZilla Pro.app\/Contents\/MacOS\/filezilla",
"bundleInfo" : {"CFBundleShortVersionString":"3.59.0","CFBundleVersion":"3.59.0","CFBundleIdentifier":"org.filezilla-project.filezilla.sandbox"},
"storeInfo" : {"storeCohortMetadata":"10|date=1650024000000&sf=143443&rdom=filezilla-project.org&rapp=com.apple.Safari&pgtp=Software&pgid=1298486723&ctxt=Discover&lngid=2","itemID":"1298486723","deviceIdentifierForVendor":"FB46F929-2220-5E16-8AF8-3263D4EBA252","thirdParty":true,"softwareVersionExternalIdentifier":"848268890"},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.filezilla-project.filezilla.sandbox",
"crashReporterKey" : "80EAB0EE-55AC-45FA-0039-1D0AE3B17B74",
"wakeTime" : 916,
"sleepWakeUUID" : "80201597-3852-4A8C-B622-F7BB34ED62C7",
"sip" : "enabled",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x00007ff7ffe6d9c8","rawCodes":[1,140703126968776],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":81376},
"asi" : {"runtime":rosetta error: \/var\/db\/oah\/279293133324288_279293133324288\/941d88b9390edd2d635eea926ba3108843df4ea63af2c9e58467a75b3ba12c4f\/filezilla.aot: attachment of code signature supplement failed: 1},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":5553880},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":5986084,"threadState":{"x":[{"value":0},{"value":3},{"value":60},{"value":44},{"value":771},{"value":0},{"value":0},{"value":4557536},{"value":140703127089152},{"value":0},{"value":0},{"value":140703127091512,"symbolLocation":208,"symbol":"crashreporter_info"},{"value":0},{"value":0},{"value":1894080577792},{"value":140703126992936},{"value":18446744073709551585},{"value":140703127029486},{"value":13108371563},{"value":140703127048929},{"value":13108373280},{"value":4374126592},{"value":4},{"value":4374126592},{"value":3},{"value":1},{"value":13108370304},{"value":8671334848,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":13108406608}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703126968768},"cpsr":{"value":1610616832},"fp":{"value":13108365696},"sp":{"value":13108365664},"esr":{"value":4060086273,"description":"(Breakpoint) brk 1"},"pc":{"value":140703126968776,"matchesCrashFrame":1},"far":{"value":13108365720}},"frames":[{"imageOffset":121288,"imageIndex":0},{"imageOffset":121360,"imageIndex":0},{"imageOffset":82540,"imageIndex":0},{"imageOffset":86860,"imageIndex":0},{"imageOffset":84676,"imageIndex":0},{"imageOffset":15168,"imageIndex":0},{"imageOffset":3,"imageIndex":1}]}],
"usedImages" : [
{

"source" : "P",
"arch" : "arm64",
"base" : 140703126847488,
"size" : 196608,
"uuid" : "24497be3-a1b4-360a-b90e-cde9ce78a93b",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"

},
{

"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"

}

],

"vmSummary" : "ReadOnly portion of Libraries: Total=840K resident=0K(0%) swapped_out_or_unallocated=840K(100%)\nWritable regions: Total=26.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=26.4M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 13.3M 4 \nVM_ALLOCATE (reserved) 5192K 3 reserved VM address space (unallocated)\nDATA 80K 3 \nDATA_CONST 80K 1 \nLINKEDIT 240K 4 \nTEXT 624K 2 \nmapped file 6.1G 27 \n=========== ======= ======= \nTOTAL 6.1G 46 \nTOTAL, minus reserved VM space 6.1G 46 \n",
"legacyInfo" : {
"threadTriggered" : {

}

},

"trialInfo" : {
"rollouts" : [

{

"rolloutId" : "61301e3a61217b3110231469",
"factorPackIds" : {

"SIRI_FIND_MY_CONFIGURATION_FILES" : "6216ae152a40e71046e16225"

},
"deploymentId" : 240000016

},
{

"rolloutId" : "6112dda2fc54bc3389840642",
"factorPackIds" : {

"SIRI_DICTATION_ASSETS" : "624b730e273d707ffc05b1f5"

},
"deploymentId" : 240000104

}

],
"experiments" : [

]

},

"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"

]
}

Model: MacBookPro18,2, BootROM 7459.101.3, proc 10:8:2 processors, 64 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Feb 8 2022 01:51:44 version 20.90.39.0.8.7.114 FWID 01-510a2aee
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

Change History (1)

comment:1 by Alex, 8 months ago

removing and re downloading from App Store does not help.

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