Opened 8 months ago

Last modified 5 months ago

#12688 new Patch

fzsftp could not be started

Reported by: li Owned by:
Priority: normal Component: FileZilla Client
Keywords: fzsftp could not be started Cc: li
Component version: 3.58.1 Operating system type: OS X
Operating system version: 10.14

Description (last modified by li)

my system mac os 10.14 FileZilla pro client3.58.1 used to be available, but it can't continue to be used after today's update,if additional information is required, my email lyf1994s@…, please help me

Attachments (4)

filezilla.log (4.3 KB ) - added by li 8 months ago.
1649221311365.jpg (114.3 KB ) - added by li 8 months ago.
1649221345963.jpg (118.1 KB ) - added by li 8 months ago.
FZ_INFO.png (112.6 KB ) - added by M4rt1n 5 months ago.

Download all attachments as: .zip

Change History (16)

by li, 8 months ago

Attachment: filezilla.log added

by li, 8 months ago

Attachment: 1649221311365.jpg added

by li, 8 months ago

Attachment: 1649221345963.jpg added

comment:1 by li, 8 months ago

Description: modified (diff)

comment:2 by Tim Kosse, 8 months ago

Status: newmoreinfo

Please clarify, did you update macOS or did you update FileZilla Pro?

in reply to:  2 comment:3 by li, 8 months ago

Status: moreinfonew

Replying to Tim Kosse:

Please clarify, did you update macOS or did you update FileZilla Pro?

updated FileZilla Pro

comment:4 by Tim Kosse, 8 months ago

Status: newmoreinfo

According to 1649221311365.jpg your version of macOS is very outdated. Please update your operating system to the most recent version.

Does this issue still persists after updating your operating system?

in reply to:  4 comment:5 by li, 8 months ago

Status: moreinfonew

Replying to Tim Kosse:

According to 1649221311365.jpg your version of macOS is very outdated. Please update your operating system to the most recent version.

Does this issue still persists after updating your operating system?

I will try to update the Mac OS at the weekend and reply to you

by M4rt1n, 5 months ago

Attachment: FZ_INFO.png added

comment:6 by M4rt1n, 5 months ago

I would like to bump this, as I got the very same error. logs are not telling anything useful.

I'am running it on a Synology (dockerized FileZilla) and do, like many others receive the exact same error. Searched the whole web, but could not find any solution.

I today noticed this error, when I for security reasons switched from FTP(s) to SFTP. When running the same from my Windows computer everything works fine.

Any help would be appreciated.

FZ info: (attachment)

FileZilla: 3.60.1
wxWidgets: 3.0.4
GnuTLS:    3.7.1
SQLite:    3.36.0

Here the full debug log:

08:16:37	Trace:	CControlSocket::SendNextCommand()
08:16:37	Trace:	CSftpConnectOpData::Send() in state 0
08:16:37	Status:	Verbinde mit server.domain.tld...
08:16:37	Trace:	Going to execute /usr/bin/fzsftp
08:16:37	Trace:	Could not create shm_fd_
08:16:37	Trace:	CControlSocket::DoClose(66)
08:16:37	Trace:	CControlSocket::ResetOperation(66)
08:16:37	Trace:	CSftpConnectOpData::Reset(66) in state 0
08:16:37	Fehler:	fzsftp konnte nicht gestartet werden
08:16:37	Fehler:	Herstellen der Verbindung zum Server fehlgeschlagen
08:16:37	Trace:	CFileZillaEnginePrivate::ResetOperation(66)
08:16:37	Status:	Nächsten Versuch abwarten...
08:16:42	Trace:	CControlSocket::DoClose(66)
08:16:42	Trace:	CControlSocket::ResetOperation(66)
08:16:42	Trace:	CFileZillaEnginePrivate::ResetOperation(66)
08:16:42	Trace:	CControlSocket::DoClose(66)
08:16:42	Trace:	CControlSocket::ResetOperation(66)
08:16:42	Trace:	CFileZillaEnginePrivate::ResetOperation(66)
Last edited 5 months ago by M4rt1n (previous) (diff)

comment:7 by Tim Kosse, 5 months ago

Status: newmoreinfo

@M4rt1n: Same error, same answer: Please update your version of macOS.

08:16:37 Trace: Could not create shm_fd_

Very, very outdated Linux kernel by chance?

comment:8 by M4rt1n, 5 months ago

Status: moreinfonew

I don't use macOS. I run this on my Synology in a docker (docker gets the same kernel as the host).

$ uname -r
3.10.108

So my kernel version is the one from my Synology DSM v7.1-42661. As I just read, Synology does not update the kernel, so mine probably will forever (like the one from a lot of others) stay at v3.10. But other SFTP cli tools work just fine on this Syno. So would be a pity if FZ would not support older kernels anymore.

comment:9 by M4rt1n, 5 months ago

Just in case you would be willing to look into this:

  1. it appears from jlesage/docker-filezilla:v1.29.0
  2. jlesage/docker-filezilla:v1.28.0 is still working.

The only updated between these two tags are these:

FileZilla    3.51.0 ==> 3.52.0
libfilezilla 0.25.0 ==> 0.26.0

So one of those versionchanges breaks the compatibility on my setup and on many others aswell. If you google the error you will find several french and also other posts about exactly this error. I really can't image this was undetected for so long. Or people are just using old versions of FZ.

Anyway many thanks for your application and maybe there is a good way in between, to keep thinks up to date and still have support for Kernel Versions like 3.10. Which a lot of synologies are using and will never be upgraded.

Hope that helps a little.

P.S.: I know this was posted with the addition "macOS" but actually appears for way more people (if you search google) on docker.

comment:10 by M4rt1n, 5 months ago

I indeed can see, after v3.51.0 a lot changed regarding "SFTP"
In the changelog they ATM start here: https://filezilla-project.org/changelog.php?page=15&type=0&changes=25

Last edited 5 months ago by M4rt1n (previous) (diff)

comment:11 by Tim Kosse, 5 months ago

You need to update your kernel. We simply cannot support antique, outdated systems.

comment:12 by M4rt1n, 5 months ago

Ok, thanks anyway.
It would be good, to see the kernel version under the requirements. Maybe with a notice, that SFTP (thats the only thing affected by this) does not work on newer versions etc.

Again about the kernel, since you probably again did not read my post:

  1. I use a Synology NAS!
  2. they don't upgrade the Kernel!

Thanks.

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