Opened 8 months ago

Closed 6 months ago

#12685 closed Bug report (outdated)

Could Not Connect To Server

Reported by: Treylon Moore Owned by:
Priority: normal Component: FileZilla Server
Keywords: Cc:
Component version: Operating system type:
Operating system version:

Description

Tried multiple times to connect to the server and it keeps giving me an error

Change History (6)

comment:1 by Treylon Moore, 8 months ago

Please help with this asap as I have to do some downloads and get our sleep devices ready for our patients today.

comment:2 by Fabio Alemagna, 8 months ago

Status: newmoreinfo

We would like to be able to help ASAP, alas for that to happen you should provide us with full details of the problem you're having.

Which client name/version are you using? Which server? What do the logs say? And things like those.

comment:3 by Treylon Moore, 8 months ago

Status: moreinfonew

Its not for a specific client I cant even connect to the server to access my to be scored folder and my scored folder. I'm trying to connect to 208.125.245.234:21

comment:4 by Treylon Moore, 8 months ago

connection timed out after 20 seconds of inactivity could not connect to server is the displaying message when I try and connect to.

comment:5 by Fabio Alemagna, 8 months ago

Unfortunately we cannot help without knowing the details that have been asked.

It's very important to know which client name/version you are using, the same for the server, and get the log files.

In the general case, though, a timeout hints at a connection issue which is probably related to the router/firewall configuration or has to do with the hosting provider.

Last edited 8 months ago by Fabio Alemagna (previous) (diff)

comment:6 by Fabio Alemagna, 6 months ago

Resolution: outdated
Status: newclosed
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