Opened 12 months ago
Closed 10 months ago
#12685 closed Bug report (outdated)
Could Not Connect To Server
|Reported by:||Treylon Moore||Owned by:|
|Component version:||Operating system type:|
|Operating system version:|
Tried multiple times to connect to the server and it keeps giving me an error
Change History (6)
comment:1 by , 12 months ago
comment:2 by , 12 months ago
|Status:||new → moreinfo|
We would like to be able to help ASAP, alas for that to happen you should provide us with full details of the problem you're having.
Which client name/version are you using? Which server? What do the logs say? And things like those.
comment:3 by , 12 months ago
|Status:||moreinfo → new|
Its not for a specific client I cant even connect to the server to access my to be scored folder and my scored folder. I'm trying to connect to 22.214.171.124:21
comment:4 by , 12 months ago
connection timed out after 20 seconds of inactivity could not connect to server is the displaying message when I try and connect to.
comment:5 by , 12 months ago
Unfortunately we cannot help without knowing the details that have been asked.
It's very important to know which client name/version you are using, the same for the server, and get the log files.
In the general case, though, a timeout hints at a connection issue which is probably related to the router/firewall configuration or has to do with the hosting provider.
comment:6 by , 10 months ago
|Status:||new → closed|
Please help with this asap as I have to do some downloads and get our sleep devices ready for our patients today.