Opened 7 months ago

Last modified 7 months ago

#12553 assigned Bug report

New FileZilla Version Not Accessing Remote Folder Correctly

Reported by: Dianne Blake Owned by:
Priority: normal Component: FileZilla Client
Keywords: remote folder Cc: Dianne Blake
Component version: 3.56.0 Operating system type: Windows
Operating system version: Windows 10 (build 19042, 64 bit)



I created a server definition for a subdomain prior to the latest release of FileZilla. It works perfectly.

I just created a new server definition of another subdomain after the latest release. The remote folder is not displaying.

If I use the SPECIAL FTP access AND specify the REMOTE folder, then I can see the remote folder, but only then.

Note: I have the same problem with any new definitions I create, whether subdomain or not.

Here is a link to a video I created showing all three definitions and how they connect. The video is on my video server to make it easy for you to view.

The following is the text capture from FileZilla. Let me know if you need anything further. Thanks, Dianne

FileZilla Client

Version: 3.56.0

Build information:

Compiled for: x86_64-w64-mingw32
Compiled on: x86_64-pc-linux-gnu
Build date: 2021-10-11
Compiled with: x86_64-w64-mingw32-gcc (GCC) 10-win32 20210110
Compiler flags: -O2 -g -Wall -Wextra -Wno-deprecated-copy -ffunction-sections -fdata-sections -Wno-cast-function-type

Linked against:

wxWidgets: 3.0.6
SQLite: 3.35.5
GnuTLS: 3.7.2

Operating system:

Name: Windows 10 (build 19042), 64-bit edition
Version: 10.0
Platform: 64-bit system
CPU features: sse sse2 sse3 ssse3 sse4.1 sse4.2 avx avx2 aes pclmulqdq rdrnd bmi bmi2 lm
Settings dir: C:\Users\home\AppData\Roaming\FileZilla\

Change History (2)

comment:1 by Tim Kosse, 7 months ago

Status: assignedmoreinfo_assigned

If you enable "Show raw directory listings" on the debug page in the settings dialog, what is shown in the message log if you list the directory that appears almost empty?

comment:2 by Dianne Blake, 7 months ago

Status: moreinfo_assignedassigned

This is what appears in the message log:

Status: Resolving address of
Status: Connecting to
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 1 of 50 allowed.
Response: 220-Local time is now 19:56. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER urknownc@…
Response: 331 User urknownc@… OK. Password required
Command: PASS *
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: UTF8
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: PRET
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Command: OPTS UTF8 ON
Response: 504 Unknown command
Command: PBSZ 0
Response: 200 PBSZ=0
Command: PROT P
Response: 200 Data protection level set to "private"
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (72,52,229,118,196,255)
Command: MLSD
Response: 150 Accepted data connection
Response: 226 3 matches total
Listing: type=pdir;sizd=4096;modify=20211012175102;UNIX.mode=0755;UNIX.uid=1566;UNIX.gid=1568;unique=fd03g7c517c; ..
Listing: type=cdir;sizd=4096;modify=20211012175102;UNIX.mode=0755;UNIX.uid=1566;UNIX.gid=1568;unique=fd03g7c517c; .
Listing: type=file;size=4;modify=20211012175102;UNIX.mode=0600;UNIX.uid=1566;UNIX.gid=1568;unique=fd03g7c517d; .ftpquota
Status: Directory listing of "/" successful

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