Opened 2 months ago

Closed 2 months ago

Last modified 2 months ago

#12548 closed Bug report (worksforme)

Cannot connect to my product account via 43 port using the "Quick Connect"

Reported by: Oksana Owned by:
Priority: normal Component: FileZilla Server
Keywords: Quickconnect via port 43 doesn't work Cc: Oksana
Component version: Filezilla 3.55.1 win64 Operating system type: Windows
Operating system version: Windows 10

Description

We cannot connect to our product via 43 port using the "Quick Connect" in the Filezilla with correct credentials.

Note! We can connect with the same credentials using the Site Manager.

Attachments (1)

image-2021-10-05-15-22-21-588.png (80.7 KB ) - added by Oksana 2 months ago.
Quickconnect via 43 doesn't work

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Change History (3)

by Oksana, 2 months ago

Quickconnect via 43 doesn't work

comment:1 by Tim Kosse, 2 months ago

Resolution: worksforme
Status: newclosed

If you don't specify a protocol, it defaults to FTP. This is working at intended.

comment:2 by Oksana, 2 months ago

Thank you for the answer! I updated the host with the correct sftp protocol and now it works. Deeply appreciate your time and answer!!!

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