Opened 3 years ago
Last modified 3 years ago
#12528 new Bug report
Could not connect to server
| Reported by: | Ruthie Armas | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | error, server, could not connect | Cc: | |
| Component version: | 3.55.1 | Operating system type: | Windows |
| Operating system version: | Windows 10 Pro Version 1909 |
Description
When I log in to FileZilla like I have before, it shows that it is attempting to connect, then shows the following
Response: fzSftp started protocol_version=11
Command: open "0060100@…"22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
And then it starts all over again. I contacted our I.T. department who checked to see if it was a problem on our end, but it's still not working.
Attachments (1)
Change History (3)
by , 3 years ago
| Attachment: | Capture.JPG added |
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comment:1 by , 3 years ago
You are describing a client issue, but you posted in the Filezilla Server issue tracker. Also the client can't be blamed for a server that can't be reached, that means there's a connectivity issue like a firewall on the server side. You should contact the support team or administrator of the server you're trying to connect to.
comment:2 by , 3 years ago
| Component: | FileZilla Server → FileZilla Client |
|---|
screen shot of error report