Opened 5 weeks ago

Last modified 4 weeks ago

#12528 new Bug report

Could not connect to server

Reported by: Ruthie Armas Owned by:
Priority: normal Component: FileZilla Server
Keywords: error, server, could not connect Cc:
Component version: 3.55.1 Operating system type: Windows
Operating system version: Windows 10 Pro Version 1909

Description

When I log in to FileZilla like I have before, it shows that it is attempting to connect, then shows the following
Response: fzSftp started protocol_version=11
Command: open "0060100@…"22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...

And then it starts all over again. I contacted our I.T. department who checked to see if it was a problem on our end, but it's still not working.

Attachments (1)

Capture.JPG (66.4 KB ) - added by Ruthie Armas 5 weeks ago.
screen shot of error report

Download all attachments as: .zip

Change History (2)

by Ruthie Armas, 5 weeks ago

Attachment: Capture.JPG added

screen shot of error report

comment:1 by HarryLime, 4 weeks ago

You are describing a client issue, but you posted in the Filezilla Server issue tracker. Also the client can't be blamed for a server that can't be reached, that means there's a connectivity issue like a firewall on the server side. You should contact the support team or administrator of the server you're trying to connect to.

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