Opened 4 years ago
Closed 4 years ago
#12368 closed Patch (rejected)
program lock when used with the screen reader: NVDA.
Reported by: | Marcel | Owned by: | |
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Priority: | normal | Component: | FileZilla Client |
Keywords: | NVDA, Accesibility, Screen reader. | Cc: | |
Component version: | 3.52.0.5_win64 | Operating system type: | Windows |
Operating system version: | 10.20H2 |
Description (last modified by )
when i want to: upload files to the server, the program: FileZilla_3.52.0.5_win64 crashes and my files can no longer be uploaded and some have failed.
I also need to restart the screen reader, FileZilla in order to make my system usable and to be able to interact with the computer.
With another screen reader: JAWS, the same thing doesn't happen everything works perfectly and I have no problems, but I have problems with: accessibility.
I want to mention that with the screen reader from: Microsoft still has the same problems as the NVDA reader.
The NVDA version is: 2020.3 and 2020.4 beta 4, I tried beta 4 because I thought it might work, but it didn't work.
Please: make FileZilla accessible is a good program, but it is difficult to use in some cases with screen readers.
Attachments (1)
Change History (5)
by , 4 years ago
Attachment: | filezilla.log added |
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comment:1 by , 4 years ago
Description: | modified (diff) |
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comment:2 by , 4 years ago
Status: | new → moreinfo |
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Please attach a crash dump to this ticket, you can find the dump in the %LOCALAPPDATA%\CrashDumps directory.
comment:3 by , 4 years ago
Status: | moreinfo → new |
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I checked that file, but found nothing. I am sorry.
comment:4 by , 4 years ago
Resolution: | → rejected |
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Status: | new → closed |
I tried to reproduce it on my end, but didn't even get that far.
There is something deeply wrong with this screen reader, it causes crashes in any program using a standard Windows tree control as soon as a debugger is attached, making it absolutely impossible to further diagnose.
This is log, when I apload files with NVDA screen reader