Opened 2 years ago
Closed 2 years ago
#12368 closed Patch (rejected)
program lock when used with the screen reader: NVDA.
|Reported by:||Marcel||Owned by:|
|Keywords:||NVDA, Accesibility, Screen reader.||Cc:|
|Component version:||126.96.36.199_win64||Operating system type:||Windows|
|Operating system version:||10.20H2|
Description (last modified by )
when i want to: upload files to the server, the program: FileZilla_188.8.131.52_win64 crashes and my files can no longer be uploaded and some have failed.
I also need to restart the screen reader, FileZilla in order to make my system usable and to be able to interact with the computer.
With another screen reader: JAWS, the same thing doesn't happen everything works perfectly and I have no problems, but I have problems with: accessibility.
I want to mention that with the screen reader from: Microsoft still has the same problems as the NVDA reader.
The NVDA version is: 2020.3 and 2020.4 beta 4, I tried beta 4 because I thought it might work, but it didn't work.
Please: make FileZilla accessible is a good program, but it is difficult to use in some cases with screen readers.
Change History (5)
by , 2 years ago
comment:1 by , 2 years ago
comment:2 by , 2 years ago
|Status:||new → moreinfo|
Please attach a crash dump to this ticket, you can find the dump in the %LOCALAPPDATA%\CrashDumps directory.
comment:3 by , 2 years ago
|Status:||moreinfo → new|
I checked that file, but found nothing. I am sorry.
comment:4 by , 2 years ago
|Status:||new → closed|
I tried to reproduce it on my end, but didn't even get that far.
There is something deeply wrong with this screen reader, it causes crashes in any program using a standard Windows tree control as soon as a debugger is attached, making it absolutely impossible to further diagnose.
This is log, when I apload files with NVDA screen reader