Opened 3 years ago

Closed 3 years ago

#12342 closed Bug report (worksforme)

Failed to retrieve directory listing

Reported by: Lalit Patil Owned by:
Priority: high Component: FileZilla Client
Keywords: Cc:
Component version: FileZilla_3.51.0 Operating system type: Windows
Operating system version: Windows 10, 64 bit


Hello Team,
When I am trying to access my FTP FileZilla Server from outside network, I am getting below error, not able to connect.It is working fine in company network with internal IP address.
Satus: Connecting to
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Response:425 Can't open data connection for transfer of "/"
Error: Failed to retrieve directory listing
Status: Connection closed by server

Please resolve this issue.

With Regards,
Lalit Patil
Meticulous Research, IT


Attachments (1)

Error Screenshot.docx (16.3 KB ) - added by Lalit Patil 3 years ago.
Error when accesing FTP Filezilla from outside network

Download all attachments as: .zip

Change History (2)

by Lalit Patil, 3 years ago

Attachment: Error Screenshot.docx added

Error when accesing FTP Filezilla from outside network

comment:1 by Tim Kosse, 3 years ago

Resolution: worksforme
Status: newclosed

Please attach screenshots in individual .png files, I cannot open your attachment.

The server isn't configured correctly. Please refer to

You can test your server on

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