Opened 5 months ago

Closed 4 months ago

#12340 closed Other (rejected)

Cannot Login Anymore

Reported by: kameraverk Owned by:
Priority: normal Component: FileZilla Server
Keywords: Cc:
Component version: Operating system type: OS X
Operating system version:

Description

Early last week, I started getting an error and I could not login to my accound. I have been working with my hosting company and still can't figure out what the problem is. Here is the current error that I'm seeing:
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (212,16,184,190,214,132)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Is there any way that you can help me? I have spent 5 hours now talking with tech support and have made zero progress. My FileZilla version is the latest one.

Change History (1)

comment:1 by Tim Kosse, 4 months ago

Resolution: rejected
Status: newclosed

According to the log you have already logged in successfully.

There however appears to be a firewall interfering with the data connection. Make sure no firewall, both client-side as well as server-side, is interfering with the connection.

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