Opened 4 years ago

Last modified 4 years ago

#12246 new Bug report

First launch app window is too high on screen to be usable

Reported by: Jon-Eric Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: OS X
Operating system version:


I just installed and launched from macOS App Store. Version is 3.49.2. On first launch, I was prompted to subscribe (which I did) then to select allowed directories (which I did). Then, the application window opened and is too high on the screen for me to access the titlebar and toolbar buttons. See screenshot attached.

Note I launched this on a monitor that has lower resolution (which may be the catalyst). However, I have tried dragging to a new window using macOS Expose (since I can't drag the window by its titlebar which is inaccessible). The window moves to the new monitor but is still too high on the screen to be usable.

Attachments (1)

filezilla-too-high.jpg (832.9 KB ) - added by Jon-Eric 4 years ago.
Screenshot showing app window too high on monitor

Download all attachments as: .zip

Change History (2)

by Jon-Eric, 4 years ago

Attachment: filezilla-too-high.jpg added

Screenshot showing app window too high on monitor

comment:1 by Jon-Eric, 4 years ago

I worked around the issue by enabling VoiceOver in macOS which provides keyboard-based window control. After enabled, CMD-OPT-` then I could use arrows to move app window down on screen

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