Opened 4 months ago

Last modified 4 months ago

#12191 new Bug report

New version of Filezilla has trouble verifying certificates

Reported by: Jim Owned by:
Priority: blocker Component: FileZilla Client
Keywords: unknown certificates Cc: james.d.lloyd@…
Component version: 1909 Operating system type: Windows
Operating system version: 1863.836

Description

On May 25 I updated Filezilla to newest version. Since then using the same settings as always, Filezilla reports that certificates are unknown and cannot be verified. The notification screen allows no options. I deleted Filezilla and reloaded it from the Filezilla server with no resolution. I am providing information in the attached files, including the notifications for server, intermediate and root certificates, the Filezilla log and my recent Windows updates. I am unable to FTP and am unsure if this is the fault of Filezilla or not.

Attachments (5)

1 intermediate certificate.PNG (48.1 KB ) - added by Jim 4 months ago.
0 server certificate.PNG (47.5 KB ) - added by Jim 4 months ago.
2 root certificate.PNG (47.9 KB ) - added by Jim 4 months ago.
filezilla.log (16.9 KB ) - added by Jim 4 months ago.
recent Win 1909 update history.PNG (71.3 KB ) - added by Jim 4 months ago.

Download all attachments as: .zip

Change History (7)

by Jim, 4 months ago

Attachment: 0 server certificate.PNG added

by Jim, 4 months ago

Attachment: 2 root certificate.PNG added

by Jim, 4 months ago

Attachment: filezilla.log added

comment:1 by Tim Kosse, 4 months ago

Status: newmoreinfo

For some reason the window has been shrunk to not include the buttons. Try enlarging the window to be bigger.

comment:2 by Jim, 4 months ago

Status: moreinfonew

You nailed it! My screens were viewed on a 14-inch laptop screen and I could not figure out how to enlarge the screen (it would not enlarge with the various approaches I took and am not sure why!). I extended the image to a separate larger HDMI monitor and sure enough, the rest of the notification had buttons that allowed me to bypass what had appeared to be a screen I could not bypass. Thanks for the hint. I am back in business.

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