Opened 4 years ago
#12189 new Bug report
Quick Connect failure
| Reported by: | chris | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | Windows | |
| Operating system version: | Windows 10 - all updates applied |
Description
If I use Quick Connect FileZilla reports that I am connected,
Status: Resolving address of ftp.tenerifeinsurance.biz
Status: Connecting to 213.171.193.5:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...
Status: Directory listing of "/htdocs" successful
but as soon as I try to transfer a file it reports
Status: Resolving address of ftp.tenerifeinsurance.biz
Status: Connecting to 213.171.193.5:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER tenerifeinsurance.biz
Response: 331 User tenerifeinsurance.biz OK. Password required
Command: PASS
Response: 530 Authentication failed, sorry
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Delaying connection for 5 seconds due to previously failed connection attempt...
Status: Resolving address of ftp.tenerifeinsurance.biz
Status: Connecting to 213.171.193.5:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER tenerifeinsurance.biz
Response: 331 User tenerifeinsurance.biz OK. Password required
Command: PASS
Response: 530 Authentication failed, sorry
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Delaying connection for 5 seconds due to previously failed connection attempt...
Status: Resolving address of ftp.tenerifeinsurance.biz
Status: Connecting to 213.171.193.5:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER tenerifeinsurance.biz
Response: 331 User tenerifeinsurance.biz OK. Password required
Command: PASS
Response: 530 Authentication failed, sorry
Error: Critical error: Could not connect to server
However, if I retype the Host, Username and Password, files are transferred without any problems.
I have uninstalled, rebooted and reinstalled, with the latest 64 bit version 3.48.1, but the error is the same.
Any advice would be appreciated.
