Opened 17 months ago

Last modified 2 months ago

#12183 new Bug report

Wont give me password prompt

Reported by: Hassan Owned by:
Priority: high Component: FileZilla Client
Keywords: Cc: leigh.dimelow@…, com
Component version: Operating system type: Windows
Operating system version:

Description

Dear Support

I am trying to assist one of the directors of our company onto your platform to upload some work for a client. The client has sent us a pdf manual which guides us how to connect via site manager. Upon following the instructions, the password prompt does not come thus allowing us not being able to connect.
I would appreciate a swift response as this is a matter of urgency.
Look forward hearing back from you soon.

Thanks
Hassan
TPBennett TechSupport Team

Change History (1)

comment:1 by strarsis, 2 months ago

I encountered the same issue. The reason is that FileZilla uses the default SSH agent for all SFTP connections - which is nice and useful. But when the SFTP server in question only accepts password authentication, this would cause this issue. A workaround for me is simply shutting down the the SSH agent while using FileZilla with SFTP password-only connections.

This could be related to FileZilla using the SSH agent and attempting prior SSH key authentication:
https://trac.filezilla-project.org/ticket/12512#ticket

Last edited 2 months ago by strarsis (previous) (diff)
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