Opened 4 years ago
Last modified 3 years ago
#12183 new Bug report
Wont give me password prompt
| Reported by: | Hassan | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | Cc: | leigh.dimelow@…, com | |
| Component version: | Operating system type: | Windows | |
| Operating system version: |
Description
Dear Support
I am trying to assist one of the directors of our company onto your platform to upload some work for a client. The client has sent us a pdf manual which guides us how to connect via site manager. Upon following the instructions, the password prompt does not come thus allowing us not being able to connect.
I would appreciate a swift response as this is a matter of urgency.
Look forward hearing back from you soon.
Thanks
Hassan
TPBennett TechSupport Team
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I encountered the same issue. The reason is that FileZilla uses the default SSH agent for all SFTP connections - which is nice and useful. But when the SFTP server in question only accepts password authentication, this would cause this issue. A workaround for me is simply shutting down the the SSH agent while using FileZilla with SFTP password-only connections.
This could be related to FileZilla using the SSH agent and attempting prior SSH key authentication:
https://trac.filezilla-project.org/ticket/12512#ticket