Opened 6 weeks ago
Wont give me password prompt
|Reported by:||Hassan||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:|
I am trying to assist one of the directors of our company onto your platform to upload some work for a client. The client has sent us a pdf manual which guides us how to connect via site manager. Upon following the instructions, the password prompt does not come thus allowing us not being able to connect.
I would appreciate a swift response as this is a matter of urgency.
Look forward hearing back from you soon.
TPBennett TechSupport Team