Unable to download
|Reported by:||Manuel Garrido-Lecca||Owned by:|
|Keywords:||App Store, Update||Cc:|
|Component version:||3.46.3||Operating system type:||OS X|
|Operating system version:||10.15.3|
Until a couple of days ago I was able to upload and download files without any issues. The day before yesterday, FileZilla Pro simply could not download any files from the servers I usually work with. It started showing “Fail to open …”, “File Transfer failed…”, etc. messages. I bought FillaZilla Pro from the App Store and I noticed that I was working with version 3.46.3, (the only version currently available at the App Store). After noticing that I went to the FileZilla site and downloaded version 3.47.1 and all the issues were resolved, I was able to upload and download without any problems. After 48 hours of using version 3.47.1 the application simply “disappeared”, (there was a big translucent “?” superimposed over the FileZilla icon), and that version of the application was not operational anymore. I am assuming that has to do with some type of “payment” issue, (buying the application from the developer’s site and not a third party distributor like Apple), so I went back to the App Store, I downloaded their version and the “File Transfer failed…” problem instantly came back. Is there a way to authorize the latest version of FileZille Pro, (downloaded from the FileZilla website), and continue to use it normally? How can I solve this problem since the App Store does not have the current version and it is almost impossible to contact them? I really need to fix this issue because my work involves uploading and downloading files from FTP servers on a daily basis.