Opened 6 years ago
Closed 6 years ago
#11859 closed Bug report (rejected)
My filezilla will not sign on to mtfgateway.changehealthcare.com
| Reported by: | Debbie Reeves | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | Cc: | ||
| Component version: | Operating system type: | ||
| Operating system version: |
Description
I sign on filezilla to download my acceptance/denial reports from changehealthcare. One day it would not connect. My software is with Imagine(CPU) in California. They originally set it up my filezilla with Change Healthcare. Now that I am having problems connecting they say they can't help me. My submitter number is TSOHS5A. My receiver ID is 133052274. I get connection timed out after 20 seconds of inactivity. Then could not connect to server. When I try to connect it says open "TSOHS5A@…"22 I apologize but I am a billing company and very ignorant to so much of this.
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