Opened 4 years ago
Closed 4 years ago
#11859 closed Bug report (rejected)
My filezilla will not sign on to mtfgateway.changehealthcare.com
|Reported by:||Debbie Reeves||Owned by:|
|Component version:||Operating system type:|
|Operating system version:|
I sign on filezilla to download my acceptance/denial reports from changehealthcare. One day it would not connect. My software is with Imagine(CPU) in California. They originally set it up my filezilla with Change Healthcare. Now that I am having problems connecting they say they can't help me. My submitter number is TSOHS5A. My receiver ID is 133052274. I get connection timed out after 20 seconds of inactivity. Then could not connect to server. When I try to connect it says open "TSOHS5A@…"22 I apologize but I am a billing company and very ignorant to so much of this.
Change History (1)
comment:1 by , 4 years ago
|Status:||new → closed|
There simply is no server assigned to that particular hostname. If there should be, contact your server administrator or server hosting provider for assistance.