Opened 2 years ago
Issue with Verafin
|Reported by:||Krystal||Owned by:|
|Component version:||Client||Operating system type:||Windows|
|Operating system version:||Windows 7 Professional|
Our normal Filezilla processor is out for an extended period of time. With doing backup work I have come to notice our Filezilla is not linked correctly to Verafin. We load our ACH files to Filezilla and they transport them over to Verafin and then kicks out an e-mail letting us know they were loaded successfully. Verafin claims on the days myself and another co worker did the files they never received files to check. We have contacted our IT and now Verafin. Both are claiming an issue with Filezilla and having the correct authority. We do have one user here and everything works for hers if you need to check things out on her side. I will say Both mine and my co workers computer say we need updates. They wont allow us to load, needing passwords?