Opened 2 years ago

Closed 2 years ago

#11472 closed Bug report (rejected)

I can not access my server

Reported by: Rodrigo Carlos Owned by: Rodrigo Carlos
Priority: low Component: FileZilla Client
Keywords: Cc:
Component version: FileZilla 3.29.0 Operating system type: Windows
Operating system version: Windows 7

Description

Hello guys,

This week I started having access problem with my FileZilla where it showed me a network error message (https://screenshot.net/pt/dn369an).
I have checked my server access data several times and they are correct. Check my direct access to the server and they are accessing normally. It only started giving trouble when trying to access via FileZilla.

Now, it just not show any more messages (https://drive.google.com/file/d/0B-3bBaQBNJ0mV2Q3RUJlenFGT3U3Z2tFaHdfd3pINmlzRDdV/view). I try to access, just as I always did, but nothing happens.

Please, could you help me?

Appreciate,
Rodrigo Carlos

Attachments (1)

filezilla - network error.png (217.1 KB) - added by Rodrigo Carlos 2 years ago.

Download all attachments as: .zip

Change History (5)

comment:1 Changed 2 years ago by Rodrigo Carlos

I've already uninstalled and reinstalled, but the problem remains the same.

comment:2 Changed 2 years ago by Tim Kosse

Priority: criticallow
Status: newmoreinfo

Please attach the documents directly to this ticket. Use .png for screenshots and .txt for textual content.

Changed 2 years ago by Rodrigo Carlos

comment:3 Changed 2 years ago by Rodrigo Carlos

Status: moreinfonew

Can not access the links below?

https://screenshot.net/pt/dn369an
https://drive.google.com/file/d/0B-3bBaQBNJ0mV2Q3RUJlenFGT3U3Z2tFaHdfd3pINmlzRDdV/view

Anyway, I attached the image. But the video is not possible because it has 11MB and you allow only 1MB of upload.

comment:4 Changed 2 years ago by Tim Kosse

Resolution: rejected
Status: newclosed

There does not appear to be a working SFTP server at that address. If there should be, contact your server administrator or server hosting provider for assistance.

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