Opened 7 years ago
#11422 new Bug report
I am locked out of my FileZilla forum account - how do I get it unlocked again?
Reported by: | Howard Brown | Owned by: | |
---|---|---|---|
Priority: | normal | Component: | Other |
Keywords: | Cc: | ||
Component version: | Operating system type: | ||
Operating system version: |
Description
I am unable to access my account in the FileZilla forums. I believe that I my have forgotten my password, and I definitely forgot my user name, but not my user name. Each time I try to use the Forgot Password feature, I am asked for my forgotten user name and my email address, and am told that there was no match for what I tried. Please add a Forgot User Name feature.
Incidentally, I tried registering with a GMail account and was told those are not supported. I don't want to switch to another ISP/EMail service just to use FileZilla. It seems that every other forum trust that sending a password reset email to a user's email address is safe enough.