Opened 7 years ago

Closed 6 years ago

#11337 closed Bug report (invalid)

Error message: Unknown protocol identifier

Reported by: Shayla Kennedy Owned by:
Priority: high Component: FileZilla Client
Keywords: Unknown protocol identifier Cc:
Component version: Operating system type: Windows
Operating system version: 7


I am trying to login to FileZilla and I get the following message:

Protocol error: Unknown protocol identifier (0x83 0x83 0x72). Most likely connected to the wrong port.
Connection to server closed. My port should be 22. Can you see if that has changed?

Attachments (1)

Hallmark - FileZilla error message 7.21.17.docx (62.0 KB ) - added by Shayla Kennedy 7 years ago.

Download all attachments as: .zip

Change History (2)

comment:1 by Kurt McKee, 6 years ago

Component: FileZilla ServerFileZilla Client
Resolution: invalid
Status: newclosed

This is an issue with the server you're connecting to. It's unlikely that you're supposed to connect to port 22 -- perhaps port 21? At any rate, you will need to contact technical support for the website or server you're attempting to connect to -- this is not a technical support site for the server you're attempting to connect to.

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