Opened 7 years ago
Closed 6 years ago
#11337 closed Bug report (invalid)
Error message: Unknown protocol identifier
| Reported by: | Shayla Kennedy | Owned by: | |
|---|---|---|---|
| Priority: | high | Component: | FileZilla Client |
| Keywords: | Unknown protocol identifier | Cc: | |
| Component version: | Operating system type: | Windows | |
| Operating system version: | 7 |
Description
I am trying to login to FileZilla and I get the following message:
Protocol error: Unknown protocol identifier (0x83 0x83 0x72). Most likely connected to the wrong port.
Connection to server closed. My port should be 22. Can you see if that has changed?
Attachments (1)
Change History (2)
by , 7 years ago
| Attachment: | Hallmark - FileZilla error message 7.21.17.docx added |
|---|
comment:1 by , 6 years ago
| Component: | FileZilla Server → FileZilla Client |
|---|---|
| Resolution: | → invalid |
| Status: | new → closed |
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This is an issue with the server you're connecting to. It's unlikely that you're supposed to connect to port 22 -- perhaps port 21? At any rate, you will need to contact technical support for the website or server you're attempting to connect to -- this is not a technical support site for the server you're attempting to connect to.