Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#11140 closed Bug report (rejected)

WordPress wp-login.php is only transferred partially

Reported by: Monique23 Owned by:
Priority: normal Component: FileZilla Client
Keywords: wordpress, wp-login.php, transfer, partially Cc:
Component version: 3.24.0 Operating system type: Windows
Operating system version: Windows 10 Pro, HP Z230 Tower Workstation, processor Intel(R) Xeon(R) CPU E3-1226 v3 @ 3.30GHz

Description

Hello.

Since a while I encouter a bug with transferring files with Filezilla. I do not have this problem with other FTP programms (ie. CuteFTP pro), but I 'simply' prefer working with FileZilla :-)

When I transfer all files from a WordPress installation from the
(external) server to an EMPTY folder on my pc, most of the times the wp-login.php files is not being transferred. I get an error message (see attachment 1) "Target file already exists" (although the folder was empty when I started the transfer).

When I click OK, the error message keeps coming back.

When Ik click Cancel, all other files are being transferred. In the end, the transfer is 'hanging' for a while (see attachement 2), after which I again get the error message.

When I click Cancel, I can see in the overview that the wp-login.php file has only been transferred partially (26 of 34 kB).

It is quite annoying as in this way the backups I make are never complete. To achieve that I have to manually copy the original wp-login.php file from the corresponding wp version into the folder where my backup is and overwrite the 26 kB file.

What is going wrong and what can I do to solve this problem?

I am looking forward to your reply.

Thanks for your help.

Best regards,
Monique

Attachments (4)

attachment1.jpg (216.7 KB ) - added by Monique23 4 years ago.
attachment2.jpg (217.3 KB ) - added by Monique23 4 years ago.
attachment3.jpg (201.5 KB ) - added by Monique23 4 years ago.
log.txt (44.7 KB ) - added by Monique23 4 years ago.
I have never done this before, so hope this is the log file for this transfer!

Download all attachments as: .zip

Change History (7)

by Monique23, 4 years ago

Attachment: attachment1.jpg added

by Monique23, 4 years ago

Attachment: attachment2.jpg added

by Monique23, 4 years ago

Attachment: attachment3.jpg added

comment:1 by Tim Kosse, 4 years ago

Resolution: rejected
Status: newclosed

Two possible reasons:

1) A firewall or NAT router is interfering with the transfer

Please contact your server administrator or server hosting provider for assistance so that the server can be upgraded to support FTP over TLS, that should stop all firewalls and NAT routers from interfering with transfers.

2) The FTP server in question chokes on the file, with the server unable to send it completely. You also need to contact your server administrator or server hosting provider for assistance so that the server can be fixed.

by Monique23, 4 years ago

Attachment: log.txt added

I have never done this before, so hope this is the log file for this transfer!

comment:2 by Tim Kosse, 4 years ago

The log does not show any error.

comment:3 by Monique23, 4 years ago

Thanks you for your quick reply!

I will contact my hosting provider. Reading your explanation I trust they can help me further, but I'd like to keep the ticket open until I have received their reply.

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