Opened 3 years ago

Last modified 3 years ago

#11024 moreinfo Bug report

FileZilla Shell Extension on Windows 10 AU Causes Explorer Hang/Crash

Reported by: Kyle S Owned by:
Priority: normal Component: FileZilla Client
Keywords: Crash, Explorer, Windows 10 AU, Shell Extension Cc:
Component version: Operating system type: Windows
Operating system version: 10 AU (Build 14393)

Description

FileZilla's Shell Extension on Windows 10 AU Build 14393 causes Explorer.exe to either hang or crash when creating or renaming folders through the normal context menu method (right click, new folder/rename). This oddly only happens on the second folder and for all subsequent attempts until Explorer process is terminated manually or restarts on its own after crash. Steps to replicate: On desktop, or in explorer folder window, right click, create new folder. (First folder creates fine.) Create another folder via same method, Explorer hangs/crashes. Same thing with rename functionality of an existing folder.

I have verified this by disabling FileZilla's shell extension and subsequently experiencing expected outcome of folder creating without lag/hang/crash. Unfortunately, with FileZilla's SE disabled, I can no longer drag files from FileZilla to the desktop directly.

Change History (8)

comment:1 Changed 3 years ago by Kyle S

Summary: FileZilla Shell Extensions on Windows 10 AU Causes Explorer Hang/CrashFileZilla Shell Extension on Windows 10 AU Causes Explorer Hang/Crash

comment:2 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

If you look at the Properties of fzshellext.dll and fzshellext_64.dll in Explorer, what is the displayed File version?

comment:3 Changed 3 years ago by Kyle S

Status: moreinfonew

fzshellext.dll - 3.22.1.0
fzshellext_64.dll - 3.22.1.0

comment:4 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

I have been unable to reproduce this. Do you have any other third-party shell extensions installed?

comment:5 Changed 3 years ago by Kyle S

Status: moreinfonew

I do (these are the only non-Microsoft Shell Extensions enabled alongside FileZilla 3 ShellExt):

  • Git-Cheetah (Context Menu)
  • Git-Cheetas (Column Handler)
  • DesktopContext Class (NVIDIA User Experience Driver Component)
  • NvAppShExt Class NVIDIA Shell Extensions
  • NVIDIA CPL Context Menu Extension (NVIDIA Display Shell Ext)
  • OpenGlShExt Class NVIDIA Shell Extensions
  • ReflectIcon.IconExtension (Macrium Reflect Shell Ext)
  • ReflectInfoTipExtension
  • ReflectPropertyHandler.PropertyHandler
  • ReflectPropertySheet.PropertySheetExtension
  • ReflectShellExt Class
  • FencesShlExt Class (Stardock Fences Shell Extension) - though i experienced the same bug with this disabled

comment:6 Changed 3 years ago by Tim Kosse

Status: newmoreinfo

Do you still experience this issue with all of these disabled?

comment:7 Changed 3 years ago by Kyle S

Status: moreinfonew

Give me a little bit (working) and I'll run some tests. Thank you!

comment:8 Changed 3 years ago by Tim Kosse

Status: newmoreinfo
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