|Reported by:||vicuwa||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:|
whenever I try to log on, I get the following message:
Status: Resolving address of www.victorsteele.com
Status: Connecting to 220.127.116.11:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER vicuwa
Response: 331 Password required for vicuwa
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
I note that many other users have had the same problem, and the only consistent resolution is to have the password reset.
Could you possibly help me reset my password, please?