Opened 7 years ago
Closed 7 years ago
#10991 closed Other (rejected)
|Reported by:||vicuwa||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:|
whenever I try to log on, I get the following message:
Status: Resolving address of www.victorsteele.com
Status: Connecting to 188.8.131.52:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER vicuwa
Response: 331 Password required for vicuwa
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
I note that many other users have had the same problem, and the only consistent resolution is to have the password reset.
Could you possibly help me reset my password, please?
Change History (1)
comment:1 by , 7 years ago
|Status:||new → closed|
Please double-check your login credentials, watch out for character case and leading/trailing whitespace.
Contact your server administrator or server hosting provider for further assistance if the issue persists.