Opened 5 years ago

Closed 5 years ago

#10729 closed Bug report (fixed)

APPCRASH when connecting to a FTP site

Reported by: jetcomsys Owned by:
Priority: normal Component: FileZilla Client
Keywords: APPCRASH Cc:
Component version: 3.14.1 Operating system type: Windows
Operating system version: Windows 7 (build 7601, Service Pack 1), 64-bit

Description

Windows 7 Pro 64bit.
Program load fine it only crashes when you try to connect to a FTP site.
Here is the error
Problem signature:

Problem Event Name: APPCRASH
Application Name: filezilla.exe
Application Version: 3.14.1.0
Application Timestamp: 00000006
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.19110
Fault Module Timestamp: 568429e5
Exception Code: c00000fd
Exception Offset: 00000000000511bf
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2184
Additional Information 2: 2184748e8c56a6aed140fd09bde8e124
Additional Information 3: e94d
Additional Information 4: e94dde22951c796633b27191cb1d9bfe

FileZilla Client


Version: 3.14.1

Build information:

Compiled for: x86_64-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2015-10-16
Compiled with: x86_64-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -std=gnu++14

Linked against:

wxWidgets: 3.0.3
GnuTLS: 3.4.4
SQLite: 3.8.11.1

Operating system:

Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64-bit system
CPU features: sse sse2 sse3 ssse3 sse4.1 sse4.2 avx aes pclmulqdq bmi2
Settings dir: F:\filezilla\

I have used the program on other windows 7 64bit and never had this problem.

Attachments (1)

certerror.png (30.8 KB ) - added by jetcomsys 5 years ago.
Certificate

Download all attachments as: .zip

Change History (4)

comment:1 by Tim Kosse, 5 years ago

Status: newmoreinfo

Please try FileZilla 3.15.0-rc1: https://filezilla-project.org/download.php?show_all=1&beta=1

If it crashes as well, please attach the corresponding minidump to this ticket. The minidumps are created in the %LOCALAPPDATA%\CrashDumps directory.

by jetcomsys, 5 years ago

Attachment: certerror.png added

Certificate

comment:2 by jetcomsys, 5 years ago

Status: moreinfonew

That fixed the APPcrash problem. I now have a error on just one site. I was using explicit FTP over TLS if available, for this site and I now get a unknown certificate error. See certerror.png that has been attached. I cannot accept the certificate as the checkbox is grayed out. I can connect but I have to use plain FTP, to do so.

Thanks

comment:3 by Tim Kosse, 5 years ago

Resolution: fixed
Status: newclosed

You cannot permanently accept this certificate as it is expired and needs to be renewed. Contact your server administrator or server hosting provider for assistance.

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