Opened 5 years ago

Closed 5 years ago

#10727 closed Bug report (worksforme)

Connection Problems

Reported by: David Owned by:
Priority: normal Component: FileZilla Client
Keywords: unable to connect to server, connection attempt times out Cc:
Component version: 3.14.1 Operating system type: Windows
Operating system version: 7

Description

Hello,

I'm trying to use Filezilla version 3.14 and most times that I try to connect to my server it times out and I'm unable to connect. If I try repeatedly then sometimes that will give me a connection but not always. Sometimes I have to wait a half hour or so and try again. I still usually get the same timed out problem but after repeated attempts it will connect.

I have had to go back to version 2.2.22 in order for the connection to made easily.

Change History (1)

comment:1 by Tim Kosse, 5 years ago

Resolution: worksforme
Status: newclosed

2.2.22 is unsupported and contains known security vulnerabilities, it _MUST NOT_ be used anymore. Only one version of FileZilla is supported and that is the most recent version.

The most common cause for timeouts are faulty firewalls and NAT routers. If that's the case in your case, try uninstalling all firewalls for a test and plug your computer into directly into your modem to bypass any NAT router.

In case the timeouts are due to an extremely slow connection to the server it may also help to increase the timeout value in the settings.

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