Opened 4 years ago

Closed 4 years ago

#10603 closed Bug report (fixed)

530 User elliottsgirl55 cannot log in.

Reported by: Fran Owned by:
Priority: normal Component: FileZilla Client
Keywords: Critical Error Cc:
Component version: 3.12.0.2 Operating system type: Windows
Operating system version: Windows 8

Description

I am not able to connect thru FileZilla to my website. Below is the complete log of the transmission.
Status: Connecting to 97.74.215.35:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER elliottsgirl55
Response: 331 Password required for elliottsgirl55.
Command: PASS
Response: 530 User elliottsgirl55 cannot log in.
Error: Critical error: Could not connect to server

The password has to the website has been changed several times & continues to create the same error.

Attachments (1)

FileZilla.jpg (221.3 KB) - added by Fran 4 years ago.
Screen shot

Download all attachments as: .zip

Change History (2)

Changed 4 years ago by Fran

Attachment: FileZilla.jpg added

Screen shot

comment:1 Changed 4 years ago by Fran

Resolution: fixed
Status: newclosed
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