Opened 4 years ago

Closed 4 years ago

#10600 closed Bug report (rejected)

FileZilla Can't connect to Buffalo LinkStation 200

Reported by: Jay Owned by:
Priority: normal Component: FileZilla Client
Keywords: buffalo linkstation-200 connect Cc:
Component version: 3.12.0.2 Operating system type:
Operating system version: Windows 7 x64 SP1

Description

Running FileZilla 3.12.0.2, Client is Windows 7 x64. When we attempt to log in with a valid credentials, we always get the following log. We can connect with other FTP client software, including Core FTP and Windows command-line FTP with no problems. There is a timeout delay after the message it is trying to get a directory listing of the start directory ("/array1").

Status: Resolving address of ftp.internal.inceptra.com
Status: Connecting to <server-ip-address>:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing of "/array1"...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Resolving address of <our-ftp-hostname>
Status: Connecting to <server-ip-address>:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing of "/array1"...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Change History (4)

comment:1 Changed 4 years ago by Jay

Component version: 3.12.0.2
Keywords: buffalo linkstation-200 connect added
Operating system version: Windows 7 x64 SP1

comment:2 Changed 4 years ago by Jay

I should add, this has never worked even in older versions, so it is not a regression.

comment:3 Changed 4 years ago by Tim Kosse

Priority: criticalnormal

Not a critical issue as it neither is a security vulnerability nor renders FileZilla unusable for the majority of users.

comment:4 Changed 4 years ago by Tim Kosse

Resolution: rejected
Status: newclosed

Your server is behind a NAT router. However neither server nor NAT router are correctly configured.

Please contact your server administrator or server hosting provider for assistance so that your server configuration can be fixed. They can verify the configuration on https://ftptest.net/

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