Opened 9 years ago
Closed 9 years ago
#10525 closed Bug report (worksforme)
Connection problems
| Reported by: | Kevin | Owned by: | |
|---|---|---|---|
| Priority: | normal | Component: | Unknown |
| Keywords: | menard | Cc: | |
| Component version: | Operating system type: | Windows | |
| Operating system version: | Windows 7 Enterprise Service Pack 1 |
Description (last modified by )
I am unable to connect to the following server:
sftp://ftp.menard-inc.com.
After putting in the user name and password it comes up with the following errors:
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
I also am unable to upgrade to the latest version. I have tried downloading it through the FileZilla application but it never saves it.
Change History (1)
comment:1 by , 9 years ago
| Description: | modified (diff) |
|---|---|
| Resolution: | → worksforme |
| Status: | new → closed |
Note:
See TracTickets
for help on using tickets.
Please double-check your login credentials. Watch our for character case and leading/trailing whitespace. Restrict yourself to the ASCII character set in passwords.
If the problem persists, contact your server administrator or server hosting provider for assistance.