Opened 8 years ago
Closed 8 years ago
#10525 closed Bug report (worksforme)
|Reported by:||Kevin||Owned by:|
|Component version:||Operating system type:||Windows|
|Operating system version:||Windows 7 Enterprise Service Pack 1|
Description (last modified by )
I am unable to connect to the following server:
After putting in the user name and password it comes up with the following errors:
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
I also am unable to upgrade to the latest version. I have tried downloading it through the FileZilla application but it never saves it.
Change History (1)
comment:1 by , 8 years ago
|Status:||new → closed|
Note: See TracTickets for help on using tickets.
Please double-check your login credentials. Watch our for character case and leading/trailing whitespace. Restrict yourself to the ASCII character set in passwords.
If the problem persists, contact your server administrator or server hosting provider for assistance.