Opened 9 years ago

Closed 9 years ago

#10525 closed Bug report (worksforme)

Connection problems

Reported by: Kevin Owned by:
Priority: normal Component: Unknown
Keywords: menard Cc:
Component version: Operating system type: Windows
Operating system version: Windows 7 Enterprise Service Pack 1

Description (last modified by Tim Kosse)

I am unable to connect to the following server:
After putting in the user name and password it comes up with the following errors:

Error: Authentication failed.
Error: Critical error
Error: Could not connect to server

I also am unable to upgrade to the latest version. I have tried downloading it through the FileZilla application but it never saves it.

Change History (1)

comment:1 by Tim Kosse, 9 years ago

Description: modified (diff)
Resolution: worksforme
Status: newclosed

Please double-check your login credentials. Watch our for character case and leading/trailing whitespace. Restrict yourself to the ASCII character set in passwords.

If the problem persists, contact your server administrator or server hosting provider for assistance.

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