Opened 4 years ago

Closed 4 years ago

#10432 closed Other (invalid)

Cannot connect to FTP

Reported by: pwshaw10 Owned by:
Priority: critical Component: FileZilla Client
Keywords: connection, log-on Cc: pwshaw10@…
Component version: Operating system type: Windows
Operating system version: windows 7

Description (last modified by Alexander Schuch)

I cannot connect to my FileZilla FTP anymore.

I have the correct host, user, and password. When I press Connect this is the message that pops up:

Resolving address of cbemy.ocehn.servertrust.com
Status: Connecting to 108.174.80.27:21...
Status: Connection established, waiting for welcome message...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of cbemy.ocehn.servertrust.com
Status: Connecting to 108.174.80.27:21...
Status: Connection established, waiting for welcome message...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

I have also tried the Network configuration wizard, and this is what it said for the Test Results:

Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.11.0
Response: 230 logged on.
Checking for correct external IP address
IP 68.54.123.12 gi-fe-bcd-bc
Response: 200 OK
PREP 63050
Response: 200 Using port 63050, data token 1010793270
PORT 68,54,123,12,246,74
Connection timed out.
Connection closed

I'm pretty sure firewalls are not the problem.

Why will it not let me connect to the FTP anymore?

Change History (1)

comment:1 Changed 4 years ago by Alexander Schuch

Description: modified (diff)
Resolution: invalid
Status: newclosed

As you can see, FileZilla properly connected to the FTP test site. But due to bad network configuration at your end, the test there did not succeed.

Please talk to your network administrator and read information about network setup yourself.

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