Opened 5 years ago

Closed 5 years ago

#10369 closed Bug report (rejected)

Times out when "Retrieving directory listing..."

Reported by: Earl Strumpell Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version: win 7

Description

Newest version hangs retrieving directory listing on several servers, but not all. Strangely, godaddy ftp works.

Normal access with other FTP programs like Cyberduck, so it's definitely FileZilla problem.

Pain in the butt asking for certificate approval every time. What's up with that?

This version is awful. Wish I could go back to previous.

Change History (2)

comment:1 by tw2003@…, 5 years ago

Same here connecting to one server. I still have an older versio (3.9.0.6). They both use the same connection out of the server manager.

3.9.0.6:

Antwort:	257 "/" is the current directory
Befehl:	TYPE I
Antwort:	200 Type set to I
Befehl:	PASV
Antwort:	227 Entering Passive Mode (212,53,131,52,69,54).
Befehl:	MLSD
Antwort:	150 Opening ASCII mode data connection for MLSD
Antwort:	226 Transfer complete
Status:	Anzeigen des Verzeichnisinhalts abgeschlossen

3.10.0.3

Antwort:	257 "/" is the current directory
Befehl:	TYPE I
Antwort:	200 Type set to I
Befehl:	PASV
Antwort:	227 Entering Passive Mode (212,53,131,52,69,234).
Befehl:	MLSD
Fehler:	Zeitüberschreitung der Verbindung nach 20 Sekunden Inaktivität
Fehler:	Verzeichnisinhalt konnte nicht empfangen werden

As it is german.
The error message means timed out connecting after 20 sec of inactivity.
And could not retrieve folder content.

This errors appeared with version 3.10.0.1 so I use the old one to connect to my server.

comment:2 by Tim Kosse, 5 years ago

Resolution: rejected
Status: newclosed

It's definitely a problem with the server.

Your server advertises support for explicit FTP over TLS, yet it is behind a firewall that isn't configured for FTP over TLS.

Contact your server administrator or server hosting provider for assistance so that the server and server firewall configuration can be fixed.

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