Opened 5 years ago

Closed 5 years ago

#10304 closed Bug report (rejected)

Versions 10.** will not connect with my previous FTP servers

Reported by: Kathy Worthington Owned by:
Priority: normal Component: FileZilla Client
Keywords: connection timed out, failed directory listing, version 10 Cc:
Component version: Operating system type: Windows
Operating system version: 8.1 64-bit

Description

I love FileZilla and have used this program for years. I've never had an issue until this latest batch of updates. The last version that works for me is 3.9.0.6. Anything after that installs and opens fine. However, when trying to connect to my saved website (as I always have in the past - changing nothing), I get the message that it is "Retrieving directory listing...". It sits there for almost 30 seconds, then quickly spools through a few commands and ends with the red "Error: Connection timed out" and "Error: Failed to retrieve directory listing".
Nothing in the settings for the connection has been changed, yet every version after the one listed gives me this problem. I have resorted to downgrading to the last working build to be able to access my websites.
What is happening and how can I fix it?

Change History (1)

comment:1 by Gregory Karastergios, 5 years ago

Resolution: rejected
Status: newclosed

This is not a problem with filezilla. Either your host does not support FTP over TLS or a firewall is messing with the connection. Check https://forum.filezilla-project.org/viewtopic.php?f=2&t=34860 for more info.

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