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Ticket Resolution Summary Owner Reporter
#11867 fixed Timeout on directory listing following update to 3.41.0 Trent

I updated the FileZilla client to 3.41.0 this morning and am experiencing an issue during the directory retrieval process on 1 particular server. I regularly connect to about 12 different FTP servers on a daily basis and this is the only one giving me any issue.

Because of the sensitivity of information, I have obfuscated the host name, IP, username, and password in this public post. Happy to PM it to a tech for analysis if needed.

Status: Resolving address of Status: Connecting to #.#.#.#:21... Status: Connection established, waiting for welcome message... Response: 220 Command: AUTH TLS Response: 500 AUTH not understood Command: AUTH SSL Response: 500 AUTH not understood Status: Insecure server, it does not support FTP over TLS. Command: USER * Response: 331 Password required for * Command: PASS Response: 230 User * logged in Status: Server does not support non-ASCII characters. Status: Logged in Status: Retrieving directory listing of "/ZZZ Mr Master/CDN Files delivered"... Command: CWD /ZZZ Mr Master/CDN Files delivered Response: 250 CWD command successful Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode. (#,#,#,#,68,229) Command: MLSD Response: 150 Opening ASCII mode data connection for MLSD Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing

I have tried removing the remote directory that I am specifying in the site manager to land into, have tried forcing passive and active mode rather than auto-detect, have tried forcing UTF-8 instead of auto-detect, have tried checking bypass proxy, and have tried ALL available server types rather than auto-detect.

So far nothing has worked.

I can confirm that if I connect to this site from the command prompt ftp in windows 10 I am able to successfully connect and retrieve a directory listing.

I have inquired from the host as to what OS, FTP server, and version they are running to try to get more information. I'll update this ticket as I get more info.

I am certainly not alone as another user entered the IRC channel a little while ago with the identical issue, but he left before I was able to ask any questions.

#11866 fixed Program crashes on queue transfer completion Alan

Error Program opens and connects to a remote Linux server successfully using SFTP on custom SSH port. Files dragged to destination and upon successful transfer of the entire queue the program immediately closes. No error messages in log file even in full debug mode. The program then has to be reopened to do more transfers.

#11862 invalid akrlsmu01lep05 access issue Mehr Ali Akhtar

I am unable to access akrlsmu01lep05 on my computer. Filezilla shows me 'nacread01/RF:permission denied' error. However it works on other computer. I have contacted security access team and Samsung IT help desk team also. Both teams have told me that its Filezilla issue. I have uninstalled and installed file FileZilla many times. Software also updated.I have also check and verified the setting. Still I am having issues with akrlsmu01lep05. I am using version 3.39.0. Please help me to fix this issue. I shall be thankful to you.

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