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Ticket Resolution Summary Owner Reporter
#11863 outdated FileZilla client stays in memory after failed transmission and closing program Henk Buma
Description

The problem occured after the update from 3.34.0. All later versions have problems with memory management, including most recent 3.40.0. The program keeps running in the background and can only be closed to start a new session after Ctrl-Alt-Del and ending the process manualy.

This behavior is always when an connection can not be made or when the transfer is interupted. After that is is not possible to open a new connection without closing the progrma and manualy ending the process in memory.

An other report mentions the same behavoir. That describes this while updating the version. That happens with me also.

#11862 invalid akrlsmu01lep05 access issue Mehr Ali Akhtar
Description

I am unable to access akrlsmu01lep05 on my computer. Filezilla shows me 'nacread01/RF:permission denied' error. However it works on other computer. I have contacted security access team and Samsung IT help desk team also. Both teams have told me that its Filezilla issue. I have uninstalled and installed file FileZilla many times. Software also updated.I have also check and verified the setting. Still I am having issues with akrlsmu01lep05. I am using version 3.39.0. Please help me to fix this issue. I shall be thankful to you.

#11859 rejected My filezilla will not sign on to mtfgateway.changehealthcare.com Debbie Reeves
Description

I sign on filezilla to download my acceptance/denial reports from changehealthcare. One day it would not connect. My software is with Imagine(CPU) in California. They originally set it up my filezilla with Change Healthcare. Now that I am having problems connecting they say they can't help me. My submitter number is TSOHS5A. My receiver ID is 133052274. I get connection timed out after 20 seconds of inactivity. Then could not connect to server. When I try to connect it says open "TSOHS5A@…"22 I apologize but I am a billing company and very ignorant to so much of this.

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