Ticket #4818 (moreinfo Bug report)

Opened 6 months ago

Last modified 6 months ago

Cannot update automatically - download failed

Reported by: halinagold Owned by:
Priority: normal Component: FileZilla Client
Keywords: download, automatic update Cc:
Operating system type: Windows Operating system version: XP

Description

Since you've introduced the option of updating FileZilla automatically, I haven't been able to use it. Here's what happens:
1. I get the message about a new version and click to download it
2. It starts downloading and just when it looks like the download is completed (the green meter filling the entire download field) there is a pause
3. I get the message: Failed to download
4. When I try to execute the downloaded file anyway I get an error message from NSIS: "Installer integrity check has failed. Common causes include incomplete download and damaged media"

I don't have any similar problems with any other software.

Looking forward to your support -

Change History

Changed 6 months ago by codesquid

  • status changed from new to moreinfo

Which version are you trying to update from?

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