Opened 5 years ago

Closed 5 years ago

#11974 closed Bug report (worksforme)

Error 530 Login incorrect.

Reported by: forecruser Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type:
Operating system version:

Description

Hi,
We manage a forum phpbb with filezilla and we can't get in. This morning, no problem, but now we have this "error 530" and we don't know why (we didn't do anything). We are trying from two separated computer (one in belgium, one in france, one windows, one mac), so we don't find any answer to this issue. Can you help us ? We are stucked.

Attachments (1)

Capture d’écran (116).png (139.4 KB ) - added by forecruser 5 years ago.

Download all attachments as: .zip

Change History (5)

by forecruser, 5 years ago

comment:1 by forecruser, 5 years ago

Ok so I found a "config.php" on local and when I oppened it, it gives a totally different user, password, and even a different host. I have no idea of what that means ? And if I try this on, it doesnt work neither.

comment:2 by forecruser, 5 years ago

Priority: blockercritical

comment:3 by forecruser, 5 years ago

Hello, Here is some news, again. I tried to modify the "config.php" on local with the right dbuser/host/password. Didn't work.
I got my filezilla to be more specific with the debogage options, got this :

Statut : Déconnecté du serveur
Suivi : CRealControlSocket::DoClose(66)
Suivi : CControlSocket::DoClose(66)
Suivi : CRealControlSocket::DoClose(66)
Suivi : CControlSocket::DoClose(66)
Suivi : CControlSocket::DoClose(66)
Suivi : CFileZillaEnginePrivate::ResetOperation(0)
Suivi : CControlSocket::SendNextCommand()
Suivi : CFtpLogonOpData::Send() in state 0
Statut : Résolution de l'adresse de forum.ecrire-un-roman.com
Statut : Connexion à 80.74.149.42:21...
Statut : Connexion établie, attente du message d'accueil...
Suivi : CFtpControlSocket::OnReceive()
Réponse : 220 ProFTPD 1.3.6rc2 Server (ProFTPD) [80.74.149.42]
Suivi : CFtpLogonOpData::ParseResponse() in state 1
Suivi : CControlSocket::SendNextCommand()
Suivi : CFtpLogonOpData::Send() in state 2
Commande : AUTH TLS
Suivi : CFtpControlSocket::OnReceive()
Réponse : 234 AUTH TLS successful
Suivi : CFtpLogonOpData::ParseResponse() in state 2
Statut : Initialisation de TLS...
Suivi : tls_layer_impl::client_handshake()
Suivi : tls_layer_impl::continue_handshake()
Suivi : TLS handshake: About to send CLIENT HELLO
Suivi : TLS handshake: Sent CLIENT HELLO
Suivi : tls_layer_impl::on_send()
Suivi : tls_layer_impl::continue_handshake()
Suivi : tls_layer_impl::on_read()
Suivi : tls_layer_impl::continue_handshake()
Suivi : tls_layer_impl::on_read()
Suivi : tls_layer_impl::continue_handshake()
Suivi : TLS handshake: Received SERVER HELLO
Suivi : TLS handshake: Processed SERVER HELLO
Suivi : TLS handshake: Received CERTIFICATE
Suivi : TLS handshake: Processed CERTIFICATE
Suivi : TLS handshake: Received SERVER KEY EXCHANGE
Suivi : TLS handshake: Processed SERVER KEY EXCHANGE
Suivi : TLS handshake: Received SERVER HELLO DONE
Suivi : TLS handshake: Processed SERVER HELLO DONE
Suivi : TLS handshake: About to send CLIENT KEY EXCHANGE
Suivi : TLS handshake: Sent CLIENT KEY EXCHANGE
Suivi : TLS handshake: About to send FINISHED
Suivi : TLS handshake: Sent FINISHED
Suivi : tls_layer_impl::on_read()
Suivi : tls_layer_impl::continue_handshake()
Suivi : TLS handshake: Received FINISHED
Suivi : TLS handshake: Processed FINISHED
Suivi : TLS Handshake successful
Suivi : Protocol: TLS1.0, Key exchange: ECDHE-RSA, Cipher: AES-256-CBC, MAC: SHA1
Suivi : tls_layer_impl::verify_certificate()
Suivi : Hostname does not match certificate SANs
Statut : Vérification du certificat...
Suivi : CFtpControlSocket::SetAsyncRequestReply
Statut : Connexion TLS établie.
Suivi : CControlSocket::SendNextCommand()
Suivi : CFtpLogonOpData::Send() in state 6
Commande : USER forecruser
Suivi : CFtpControlSocket::OnReceive()
Suivi : tls_layer_impl::on_read()
Suivi : CFtpControlSocket::OnReceive()
Réponse : 331 Password required for forecruser
Suivi : CFtpLogonOpData::ParseResponse() in state 6
Suivi : CControlSocket::SendNextCommand()
Suivi : CFtpLogonOpData::Send() in state 6
Commande : PASS
Suivi : tls_layer_impl::on_read()
Suivi : CFtpControlSocket::OnReceive()
Réponse : 530 Login incorrect.
Suivi : CFtpLogonOpData::ParseResponse() in state 6
Suivi : CRealControlSocket::DoClose(1094)
Suivi : CControlSocket::DoClose(1094)
Suivi : CFtpControlSocket::ResetOperation(1094)
Suivi : CControlSocket::ResetOperation(1094)
Suivi : CFtpLogonOpData::Reset(1094) in state 6
Erreur : Erreur critique : Impossible d'établir une connexion au serveur
Suivi : CFileZillaEnginePrivate::ResetOperation(1094)

I don't understand a thing... Please help.

comment:4 by Tim Kosse, 5 years ago

Priority: criticalnormal
Resolution: worksforme
Status: newclosed

Please double-check your login credentials. Watch out for character case and leading/trailing whitespace.

If the problem persists, please contact your server administrator or server hosting provider for further assistance.

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