Opened 6 years ago

Closed 6 years ago

Last modified 6 years ago

#11603 closed Bug report (rejected)

Could not connect to server issue

Reported by: William Mehlinger Owned by:
Priority: normal Component: FileZilla Client
Keywords: Cc:
Component version: Operating system type: Windows
Operating system version:

Description

I am attempting to access coton.champlain.edu and have verified my login credentials. I have followed all of the instructions for connecting to the site but I receive an error each time I am trying to connect. The errior I receive is:
Waiting to retry...
Status: Resolving address of coton.champlain.edu
Status: Connecting to 216.93.158.150:990...
Status: Connection established, waiting for welcome message...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Attachments (1)

Filezilla.JPG​ (113.9 KB ) - added by William Mehlinger 6 years ago.

Download all attachments as: .zip

Change History (3)

comment:1 by Tim Kosse, 6 years ago

Resolution: → rejected
Status: new → closed

You've entered the wrong protocol. Port 990 is for implicit FTP over TLS.

comment:2 by William Mehlinger, 6 years ago

If I leave the port blank I still receive a timeout error.

by William Mehlinger, 6 years ago

Attachment: Filezilla.JPG​ added
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