Changes between Version 4 and Version 5 of TicketSubmissionGuide


Ignore:
Timestamp:
Aug 27, 2008, 5:23:15 PM (16 years ago)
Author:
Tim Kosse
Comment:

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  • TicketSubmissionGuide

    v4 v5  
    7373=== Search for existing tickets ===
    7474
    75 The next step is to search the existing tickets. A huge amount of people are using FileZilla. Chances are good that you are not alone with your issue and that it has been reported before. To search the existing tickets, click on the [Queries View Tickets] button in the navigation bar. You can then select a component and ticket type to browse. You can also search all tickets for some terms. Try searching for alternate terms too.
     75The next step is to search the existing tickets. A huge amount of people are using FileZilla. Chances are good that you are not alone with your issue and that it has been reported before. To search the existing tickets, click on the [wiki:Queries View Tickets] button in the navigation bar. You can then select a component and ticket type to browse. You can also search all tickets for some terms. Try searching for alternate terms too.
    7676
    7777For example if you have an issue with the ''directory tree'', search for the alternate (but technically inaccurate) word ''folder'' as well.