Submitting a new ticket is a straightforward task. Just fill out the form shown in the screenshot below.

This guide will help you to figure out what to put into each field.

 * '''Summary''': A short summary about your ticket. Just like an e-mail's subject line. Do not put words like ''FileZilla'', ''client'' or ''server'' into the summary, that is redundant information. 

 * '''Description''': A verbose description about your issue. Read the [wiki:TicketSubmissionGuide Ticket Submission Guide] for further information.

 * '''Assign to''': Do not touch

 * '''Type''': Select the ticket type: Bug report, feature request or patch.

 * '''Priority''': Leave it at normal, even if the problem is important for you. The developers will decide how important this problem really is.

 * '''Component''': Is the bug report for the client, the server or some other product?

 * '''Keywords''': A few keywords that will make finding your ticket easier.

 * '''Cc''': Do not touch

 * '''Operating system type''': Select which operating system you have

 * '''Operating system version''': Enter the version of your operating system. If you selected ''Other'' as operating system, enter its name here too.

[[Image(htdocs:newticket.png)]]

Tickets that are filled out incorrectly will get rejected.