id summary reporter owner description type status priority component resolution keywords cc component_version os os_version 5003 "Error: ""cannot find specified file"" when trying to GET a filename from a remote site" Andre "I am trying to GET a file from a remote FTP site to my local hard drive by dragging and dropping the file from the right pane to the left pane. The transfer works fine on regular file names in the exact same folder that only have normal English characters in them. However, the filenames that have French characters in them are not transmitted because the foreign symbols are confusing the parser and turning into question marks (?). How can I transfer these files with French characters in them? Thank you. Here is my Log: 16:54:55 Command: TYPE I 16:54:55 Response: 200 Type set to IMAGE. 16:55:02 Status: Resolving address of ftp.canadapost.ca 16:55:02 Status: Connecting to 66.110.6.55:21... 16:55:02 Status: Connection established, waiting for welcome message... 16:55:02 Response: 220 frontend.canadapost.ca X2 WS_FTP Server 5.0.5 (3420342155) 16:55:02 Command: USER 3pvendor 16:55:02 Response: 331 Password required 16:55:02 Command: PASS ****** 16:55:02 Response: 230 user logged in 16:55:02 Command: OPTS UTF8 ON 16:55:02 Response: 501 invalid option 16:55:02 Status: Connected 16:55:02 Status: Starting download of /users/3pvendor/CACOMMON/2. Specifications/2.1 Labels and Customs Forms/2.1.1 Domestic Label Specifications/3509A F_Code à barres bidimensionnel à grille de données pour les produits de distribution du régime intérieur de la SCP.pdf 16:55:02 Command: CWD /users/3pvendor/CACOMMON/2. Specifications/2.1 Labels and Customs Forms/2.1.1 Domestic Label Specifications 16:55:02 Response: 250 CWD successful 16:55:02 Command: TYPE I 16:55:02 Response: 200 Type set to IMAGE. 16:55:02 Command: PASV 16:55:02 Response: 227 Entering Passive Mode (66,110,6,55,157,65) 16:55:02 Command: RETR 3509A F_Code à barres bidimensionnel à grille de données pour les produits de distribution du régime intérieur de la SCP.pdf 16:55:02 Response: 550 3509A F_Code ?? barres bidimensionnel ?? grille de donn??es pour les produits de distribution du r??gime int??rieur de la SCP.pdf: cannot find specified file 16:55:02 Error: Critical error" Bug report closed normal FileZilla Client rejected Foreign characters filename transfer Windows Windows XP SP3 32bit