id,summary,reporter,owner,description,type,status,priority,component,resolution,keywords,cc,component_version,os,os_version 10767,Help Software,moran,,"'''Hello I am trying to connect to the software and it keeps dropping me why? Tells me this: Connection closed by server''' [[Image(http://i1260.photobucket.com/albums/ii572/moran281/%20_zpsykwuznvz.png)]]",Other,closed,normal,Other,worksforme,,,,Windows,windows 10